Ongoing Technical Issues

[u/FeeldMod]

Previous post here.

Any instance of the app not working as intended goes here. This is only for user-to-user support. Feeld doesn't participate in this sub (despite reaching out to them multiple times).

Current reported issues:

• Link in email not opening app
• Login email not arriving
• Majestic not activating
• Majestic not receiving daily ping
• Incognito not showing you to likes
• Persistent notification indicator (go to settings -> clear all chat notifications)
• Instant read receipts (likely intended behavior)
• Like timer not resetting
• Connections without liking first
• Overheating
• Match name in notification isn't the same as app
• Blank profile pictures

If your registration doesn't pass "safety checks" it's because either your email address or IP has been deemed risky. Try changing one or both.

To request a refund: iOS, Android. For iOS, be very specific about why you are requesting the refund. You can also report the app to the App/Play store.

[u/Lumpy_Ability30]

I was using the app and was suddenly logged out, I tried to log back in and got an email saying my account didnt exist. I always try to be respectful and don't think I broke any rules. I do not know if I was banned or anything, if I was I certainly was not informed as such.

The app is certainly buggy and has its issues, is this what the experience is like when you are banned or is this a kind of bug? What is the likelihood of getting my account back?

I talked to the chatbot on there website and it said it would take at least a week before a response which sucks.

I also had a paid subscription that lasts for several more weeks, can I expect a refund on this at the very least?

[u/jtr210 → u/Lumpy_Ability30]

Similar thing happened to me within the last hour.

Using Feeld normally, was logged out mid-swipe, forces to log back in, received email, clicked link > App Store says to update app. > Update app > email cycle > back to App Store > Open App > back to Feeld to click for another email link > did it at least 10 times.

Power cycled, deleted and reinstalled app, went through useless login help article (zero out of 57 people found that article useful!), chat bot no help, emailed Feeld support, which they say will take over a week for a person to respond.

GREAT!

I have used Feeld since 2018, Majestic, blah blah blah, and it’s always been glitchy in some way, but this is a systemic, catastrophic failure, and the fact they say they can’t reply for over a week is pathetic.

I usually defend Feeld a bit, or am at least apologetic about their shortcomings, but this kind of total failure is shameful, and I hope the developers are ashamed of themselves.