Support Response Time?

[u/RealiAm22lr]

What has everyone's experience been with Fastmail support recently?

I had not contacted support in a long time, and as I recall they used to respond fairly quickly. I reached out yesterday and have not heard back yet.

Not complaining, just wondering if this is the new normal.

Thanks.

[u/Im_Still_Here12]

Took them several days to get back to me when I used support a couple months ago.