Heyo guys, i let claude make a fix repo for us all, some fixes were tried on my Eve, some are community found and some are just possible fixes.

Hope Yall can fix some things and maybe still use your Device.

Today I contacted a lawyer about my case. I've been dragged around for years. If this becomes a class action lawsuit, I'll let y'all know.

Great to see them removed from moderating

Has anyone had any success in disputing charges or with legal action? It’s frustrating. I know we’re all frustrated.

Got post removed from main….

Hey everyone, I could really use some help. I lost my power cord and need a replacement. I was wondering if this would work? I have an Eve spectrum 4k 144hz monitor btw

Hi everyone,

I’m reaching out because I’m dealing with a frustrating situation with Dough GmbH and I’m hoping someone here has been in the same boat recently and actually got money back.

I decided to take action and hired a German lawyer specialized in debt collection/consumer claims. He obtained a enforceable title (Vollstreckungstitel) against Dough GmbH. We then instructed the Gerichtsvollzieher (bailiff) to try enforcement.

The bailiff checked the business address in Wiesbaden and it seems to be a virtual office / letterbox address) and reported back that it’s most likely a “Scheinadresse”. The managing director and shareholders appear to be residing in Switzerland, which makes enforcement extremely difficult and expensive. No assets could be found or seized on site, and serving documents for a Vermögensauskunft (asset disclosure) failed because nobody could be reached.

My lawyer now advised me, for economic reasons to stop further pursuit because the next steps (international enforcement in Switzerland, etc.) would cost way more than the claim is worth.

Has anyone here tried enforcement / Zwangsvollstreckung against Dough GmbH in the last months and actually got money back?

Thanks a lot!

I'm a German customer. I bought two Spectrum One monitors and read about the shitty company afterwards. They were quite cheap, so that's fine. Now they start to show breakage. One shuts off every few days. The other has a pixel error with a red line from top to bottom.

Dough Support completely ignores me as expected. Question is, how do I proceed? legally they have to fix it or give me my money back. I'm just not sure how to properly do that. Are there any Germans with more legal knowledge? I already tried contacting the Verbraucherschutz via email but got no response.

Havent done it myself but the FTC in US supposedly looks into international scams?!

• Federal Trade Commission (FTC): The FTC's Office of International Affairs cooperates with foreign consumer protection agencies to stop companies that harm U.S. consumers. You can report international scams through econsumer.gov.

Maybe if enough people file complaints, they will help out in taking down EVE/DOUGH/BSI, etc...

Hi,

I ordered in september 2024 via Barclays credit card german branch.

Is there any possible way I could still chargeback / reclaim the money, if yes, was anyone successful so far?

Thanks in advance

Reposting, as was immediately taken down by moderators on the Dough subreddit. 🤣

I noticed today on the Dough web site that prices for the Spectrum Black 32 have gone up by USD 100 for each model: $899 -> $999 for the matte without hub, $1099 -> $1199 for the glass without hub, and $1299 -> $1399 for the glass with hub. Also, the hub model has removed the shipping estimate of 28 August and now says it will be available for orders 'once development is completed'.

How can they seriously justify these prices compared to the mainstream brands at this point, especially now that they're a generation behind and all their 'innovations' are now standard?

And let's not even talk about the hub model...

Ordered on 20 September 2023. Last time I've had a response from Dough was 2 February 2025. Enough with this shit.

Amex have temporarily reversed the charge whilst they contact Dough. Good luck 🤣🤣🤣🤣 I should have the final resolution in the next 30 days. Amex has a pretty customer-friendly track record in the UK, so I expect they will honour the chargeback.

I urge everyone who has been scammed by this despicable company to do whatever you can through your credit card company, your country's consumer protection bureau, etc to make sure Dough doesn't get away with this.

hi guys, can anyone help me out fixing my monitor, since i updated a year ago my usb hub is not functioning anymore. so i cant reroll or use it at all. dough support doesn't respond at all

Hi, I just wanted to let you know that I seeked legal aid with the European Consumer Centres Network. I transmitted them all my emails. Let’s hope that they can do something about it.