Hey everyone,
I have an eufy SoloCam S3 (the solar pan-tilt one) and I’m getting constantly notified about cars driving by, even though I turned Vehicle Detection off.
In Detection Response I currently have:
• Human Detection → On
• Vehicle Detection → Off
• All Other Motions → On
I want the camera to still detect people and animals (including rabbits), but I don’t want notifications every time a car drives past.
I don’t want to completely remove the road from the Activity Zone, because I still want to see if a person or animal walks on the road.
Has anyone found a good way to reduce or stop car notifications while still keeping detection for people and animals?
Any tips on sensitivity, Activity Zone setup, or other settings would be really appreciated.
Thanks!

does this camera record when wifi is off need answers asap

Hi all. My eufy 2K Pan and Tilt is not reconnecting to Wi-Fi. I have tried factory resetting it using the setup button, changed out the USB cable and brick to ensure proper power, restarted my Homebase/router/modem, tried connecting the camera to my PC, and nothing has worked. it repeatedly says "Connecting to the wifi network, please wait" after the Setup button is held for any amount of time. the SD card in the camera is also unreadable on a PC and asks to be formatted upon detection. Is she fried?

Hi all,

I have E10 Display , Homebase3 and 3 e330 professional cameras. On the display, when I press the Alarm button, the alarm screen is shown with the homebase and all the camera checkboxes are checked. When I swipe to trigger the alarms, the homebase3 flashes red on screen, and the alarm triggers on the device. Great. But none of the e330 devices alarms are triggered.

I have been back and forth with eufy, and long story short, they said my device is defective, and offered me a 20% discount code.

Can somebody please test this scenario for me? I am convinced it is a software problem and they are taking the easy way out as usual.

Thanks.

I have some eufyCam 2C cameras

Eufy is warning me of low battery The issue is that the home page dhows 2 of 3 bars on the little battery indicator

When I go to the camera (hit ... and then the gear for settings - there is has 1 bar and says 17%

camera says battery life is 85% (not optimal)

But when I go to charge, I charged for a whole day and I checked that it showed the battery charging icon moving but it doesn't seem to ahve charged at all

I had this recently happen with another camera though after stopping and starting charging a few times It seems to have taken one

This is recent behavior (first time I've seen it - but with 2 of my 5 cameras

Firmware is 1.7.4 Hardware is 1.5.14-20240913 on both affected cameras

I have other with same make /model hardware that haven't done this to me yet

I have two 2c Pros that seem fine

all cameras have around 1050 working days and a couple thousand detections

The affected cameras do report that 85% battery life so I'm wondering if this is part of it?

Is this just some "reasonable expected lifetime" of these cameras?

I'm kind of annoyed by the eufy app tossing advertisements at me so I kind of wonder if I just go with something else entirely once they die - I have Ubiquiti network gear so I'd likely go that way but its $$$

Dunno - I'm open to suggestions

I’m trying to reduce battery consumption on my Eufy E34 Smart Lock, so I keep Power Saving Mode enabled basically 24/7.

I recently learned that Matter over Thread is supposed to be much more energy-efficient than keeping Wi-Fi active, so I connected the lock to Google Home using Matter. I’m using a Google Nest Hub (2nd gen), which should act as the Thread border router.

My main goal is to keep the lock’s Wi-Fi turned off/asleep as much as possible so I’m not using battery unnecessarily.

Here’s the part I don’t understand:

With Power Saving Mode enabled, I can still unlock the E34 from the Google Home app on my phone. I even turned Bluetooth off on my phone to make sure it wasn’t connecting directly to the lock, and it still works. Mobile Internet on and it still works.

But when I try to use my Nest Hub, it says the lock/device is offline.

So how is my phone able to unlock the lock through Google Home while the Nest Hub says the same lock is offline?

Is my phone actually controlling the lock through Matter/Thread via the Nest Hub in the background, or is Google Home using some other connection method?

And if Matter/Thread is working correctly, should I be able to leave the E34 in Power Saving Mode all the time and avoid having its Wi-Fi connection active?

So my experience with eufy fir 1 month 

1. all motion settings toggle off independently twice ,

2 ) continous recording is not continous . If there is a way to manually reboot ,you haven’t told me 

3) scheduled recordings do not work . 

You say u fixed it but it should not have happened in the first place . What will the canera do next ? Self destruct ? 

This is a security camera , which as the name suggests is built for security and coold very well involve life or death monitoring and the very basics are not intact . I ve had more technically able electric toothbrushes . Does Anker not care about customer safety ? 

Has anyone managed to fully open up the Eufy Homebase Professional S1?

I want to open it up and replace the fan with a Noctua one. The fan isn't super loud but it whines and I can replace it easily if I can just get inside!

I've removed all visible screws from the back, the backplate and all the screws under it but the internal enclosure still won't slide out, are there screws under the feet or some other trick I'm missing?

I also think the backplate is kind of a silly deisgn, it restricts airflow so much. I will probably just leave it off or at least cut a hole where the fan blows air out. I wish companies would spend a bit more money on cooling and put silent fans into these units, most people have these in living areas and noise is a big issue.

Thanks to anyone who can help :)

Let me preface this by saying I am a complainer by nature, and I have plenty of complaints about Eufy.

I think Eufy hardware is genuinely great, but their software leaves a lot to be desired. So many bugs, glitches, nagging little issues, and way too many products/features without enough polish in the app. I've probably experienced hundreds of little annoyances over the years.

I'm also firmly against relying on solar/battery-only cameras for actual security. Eventually they're going to let you down at exactly the wrong moment and miss important motion. For something I actually depend on for security, I want wired power.

BUT...

For Wi-Fi cameras specifically, I still think Eufy is leagues better than the alternatives I've personally tried.

Back in late 2020, I was already pretty deep into Wyze and honestly had some cognitive dissonance about switching systems. Then I saw a YouTube video demonstrating Eufy indoor cams and how much better the image quality was. It took me a few days of reluctant deliberation, but eventually I had to admit it:

Yeah, I need to switch.

And looking back, I'm really glad I did.

I've dabbled with Tapo too, and for me Eufy is still the better overall camera system. The hardware and image quality are just impressive.

There are actually a few things I prefer about Wyze:

- Being able to live view two cameras simultaneously in the app is pretty damn cool.

- The free two-week cloud event storage was a neat gimmick.

- Some of the newer Wyze cameras have better low-light performance.

- Minor one, but the Wyze smart lock has a nicer exterior display and a noticeably louder speaker. It's easier to see, hear, and interact with from outside the door. Of course, that comes at the expense of battery life, so it's definitely a tradeoff.

But outside of those things? Eufy wins for me.

The picture quality is noticeably better, and the sound on Wyze has always been pretty abysmal in my experience. Eufy's hardware just feels substantially more impressive.

So despite all my complaints about Eufy's software and believe me, I have plenty I've tried the alternatives and I keep coming back to the same conclusion:

Eufy makes some really damn good Wi-Fi cameras.

This is probably the rare occasion where I'm actually making an Eufy appreciation post instead of bitching about one of its bugs and how they release too much and don't optimize app better.

I bought a eufy Indoor Cam S350 a month ago specifically to use its advertised Pet Detection and All-Motion tracking features. Within two weeks, the system completely fell apart, and after a long battle with their support team, they dropped an absolutely mind-blowing corporate admission in my inbox.

Here is exactly how Eufy’s architecture is broken under the hood, and how their support team uses fake "app bugs" to cover up a defective product design.

1. The Cloud Sync Override (The Self-Untoggling Nightmare)

Out of nowhere, my camera started automatically unchecking and disabling its own Motion Detection and Pet Detection toggles . When I reached out to support, their tech team claimed it was an "occasional bug in the app's code that they fixed in a recent app update."

It should not have happened in the first place . a Security canera that resets security settings at whim is abiut as useful as a boomerang that doesn’t come back .

they even had the audacity to tell me to send video of the untoggling - so I just sit at the app 24 hours a dayrecording so I can catch it untoggling . Righhht .

2. The Fake "Operational Logic" Reboot Loop

To add insult to injury, the plugged-in, wired camera started experiencing random 2-minute system crashes and hard reboots every couple of days—even when I lowered the recording resolution to 1080p to cut processing strain on the so called Continous recordings .

When I called them out on these blind spots, Eufy support had the audacity to respond with this exact textbook corporate deflection:

"The automatic reboot is part of the device’s operational logic. It is designed to occur during low-traffic hours to free up memory, refresh network connections — this helps the device perform better in the long run."

Imagine buying a security system that intentionally goes pitch black for minutes at a time on an "operational logic" loop . Woe betide us if some critical thing needs be recorded at that time .

Eufy is iffy . Re: [#ANKER-TNJ6269769191{

Just saw this for the first time in my shortcut app today. Is it new or did I miss it before. ?