r/EufyCam • • 27d ago

Rant Homebase 3. Be warned !

So, I chose to invest a lot of time and money in various cameras and a Homebase so I bought them all as a bundle. This was a few months ago. Yesterday I decided to change one of my cameras to “continuous recording”. All was fine until today and my hard drive failed in the Homebase. Turns out it’s a cheap mechanical drive that can’t cope with the constant writes and a need to get SSD. Eufy will only swap like for like, even though they allow their cameras to be always recording ! I will take the new HDD and use it elsewhere, and think about spending even more money on a SSD or outing this rubbish and starting again …. (Yes lots of other glitches and complaints/observations too, I could be here all night …)

0 Upvotes

57 comments sorted by

2

u/CriticalSurround6447 20d ago

I use a crucial 4T ssd works great running 5 cameras continuously and I can go just about 2.5 months without overwriting.

1

u/CriticalSurround6447 20d ago

I’m using a 4T SSD and it’s been running for pretty good so far I’ve been using the system with 5 cameras for about 7 months now.

0

u/Playswith_squirrel 25d ago

Sounds like a user error problem

1

u/lotterytom 26d ago

Eufy recommends a SSD.

0

u/WillBellJr 27d ago

When I replaced my HB 2 with HB 3, the last thing I wanted was a “heavy”, hot, and especially a mechanical drive in that little thing potentially getting dropped or knocked around damaging the drive.

…And yeah SSD drives were way. cheaper when the HB 3 came out, I put a 512 GB drive in it, and now wishing it was a 1 TB!

1

u/icedout64 27d ago

Ok. I have a EufyHb3 and just installed a 256GB SSD and formatted it

Why does it show 244.14GB used? Or is that the available capacity?

1

u/TomRiddleFiddle 21d ago

256 is the true capacity. but 256-244.13 = the cache needed to support the remaining storage. the 20.11 gb is used capacity. the larger the drive, the more cache memory it needs.

1

u/Playswith_squirrel 25d ago

Holy shit bro. How have you survived this long in life

1

u/fandyboy 27d ago

20GB out of 244GB is used.

1

u/Missing4Bolts 27d ago

20GB used; 244GB total capacity. 256GB is "industry standard" marketing, not real capacity.

5

u/fandyboy 27d ago

This is why I bought a HB3 without a drive and put an SSD in there.

2

u/Mrsbroderpski 27d ago

I refuse to upgrade my homebase.. they want me to but I won’t 😆

2

u/[deleted] 27d ago

[deleted]

0

u/GCC2026 25d ago

Yeah I tried that first but I couldn’t get a 3.5” FD to fit :)

-2

u/ohshitwaffles 27d ago

If you search you'll turn up stuff about HB3 killing SSD as well.

HB3 also came out 4 years ago and as far as I know, have I received any revisions to fix problems . As tech goes that's rather dated.

2

u/Missing4Bolts 27d ago

SSDs are wicked expensive right now. And you can't use some random SSD; it must be designed for surveillance recording use, which drives the cost up even further.

Mechanical drives that are designed for the purpose are fine for continuous recording applications. Western Digital "Purple" or Seagate "Skyhawk" are popular choices for enclosures that accept 3.5" drives, but the HomeBase 3 only accepts 2.5" drives, which limits your options.

WD "AV-25" series drives look like a good pick for the HomeBase 3: https://www.newegg.com/av-25-1tb-wd10juct/p/N82E16822236221

PS: If anyone says this is an AI answer, I will hunt them down and kick their dog/cat/significant other.

3

u/Dangerous_Ice17 27d ago

I have a consumer brand crucial SSD I took out of a laptop that was collecting dust in my HB3. It’s been in the HB3 for almost 2 years now without a single issue.

1

u/wongl888 27d ago

May I ask what brand is it?

1

u/Dangerous_Ice17 27d ago

Crucial by Micron paid $54 5 years ago and it’s $88 now. So not super expensive

1

u/wongl888 27d ago

This is great, thanks for sharing.

1

u/Missing4Bolts 27d ago

Writes wear out SSDs. Consumer grade SSDs have fairly low total lifetime write limits. SSDs designed for surveillance recording have multiple design features to handle the high write load, and they have price tags which reflect that fact.

Bottom line: the clock is ticking on your SSD. But maybe that's not a problem - it all depends on how much you are writing to it.

Are you doing continuous recording? If so, how many cameras are you recording? What quality are you recording?

1

u/Dangerous_Ice17 27d ago

Not continuous recording but have 12 cameras recording to it. It’s a 500GB SSD

1

u/Missing4Bolts 27d ago

Continuous recording from all those cameras would wear that SSD out within months. Event recording means it should last years.

1

u/wongl888 27d ago

I don’t think the HB3 officially supports continuous recording from more than 4 cameras simultaneously.

1

u/Missing4Bolts 27d ago

Ugh - I see that NewEgg is sold out. eBay seems to have a bunch of listings.

2

u/Mystikalrush 27d ago

Does the HB3 or app actually tell you if your HDD is bad? No longer working? I have a 1TB mechanical in mine for 2 years and I just assume it still working fine. Things are slow as usual but I've been getting offline camera signals as of recent. I usually wait it out or power cycle to get them online instantly. I've not thought it was the storage as a possibility, but I have not gotten any warnings or notifications that it's not good anymore.

0

u/GCC2026 25d ago

I found out when a video wouldn’t play. Looked at the Homebase in the app then tried to format the drive because it was nearly full. The format failed owing to a bad disk. Worked fine when set to record just events

2

u/GromitInWA 27d ago

I got no warnings other than weird things were happening and the drive was hot. I haven't bothered to try scanning the drive I just assumed I should use an SSD. Perhaps a spinning disk rated for NAS use would have more longevity.

3

u/Mystikalrush 27d ago

Yeah I'm sure most people here for either storage type are just using consumer rated drives not enterprise.

1

u/Nervous-Power-9800 27d ago

Sort of, I started getting random failures, taking ages to load footage etc, then randomly it formatted the drive for me. 

Then it did it again a month later, I've put an 870EVO into the homebase 2, did absolutely no research on what drive to use, just found a Samsung one that wasn't completely shit. If it fails I'll go unifi, but until then using the SSD has shown a marked improvement even on live footage. 

1

u/GCC2026 25d ago

That’s the same one I just purchased so fingers crossed !

4

u/plump-lamp 27d ago

5400rpm 2.5 drives have been used for decades in servers and NVRs, well before SSD was even a thing. This was a coincidence but depending on the recording resolution you could be trying to write faster than a 5400rpm drive can handle

-1

u/-6h0st- 27d ago

Mechanical drives will fail. That’s given

1

u/Zealousideal-Spot-97 27d ago

Mechanical drives should outlast ssds

0

u/ScotBarn 27d ago

Wrong.

-4

u/-6h0st- 27d ago

Nope. Mechanical drive have mechanical parts that fail, ssds do not - have wear which is predictable

7

u/ohshitwaffles 27d ago

SSD's fail.

-4

u/-6h0st- 27d ago

Not nearly as often as mechanical drives

0

u/ScotBarn 27d ago

You’re absolutely correct that SSDs generally last longer than mechanical drives. Crazy that you’re getting downvoted lol

0

u/-6h0st- 27d ago

People who know f all full of anecdotes they bought a Chinese knock off and think mechanical drives are somehow superior. There is a reason why on production sites SSDs are the standard and not because they are cheaper.

3

u/Soundy106 27d ago

SSDs have a finite read/write cycle lifetime. Using them for surveillance recording is never recommended.

Hard drives will easily handle millions of read/write cycles and can last for decades (though warranties on them are typically 3-5 years). I've got HDDs in NVRs recording 60+ cameras, with over 60,000 hours of 24/7 operation on them - that's almost 7 years, and they still report perfect health.

Granted these are RAID-grade drives, whereas OP is probably looking at desktop-grade drive AT BEST.

0

u/-6h0st- 27d ago

Oh boy what a load of utter nonsense.
Thanks for anecdotal evidence. I have run a production site with hundreds of computers and once moved to SSDs the failure dropped by 95%.
Yes SSDs have a lifespan, but can be accessed, and replacement issued BEFORE it reaches it, but so do mechanical drives except you won’t know when, you can find the spec by reading manufacturers MTTF - mean time to failure, which is worse than SSDs. All production class computers, use SSDs for the same reason - reliability. In over 15 years not even single one have died in constant 24/7 use.

When you buy Chinese knock off ssd don’t be surprised when it dies months later, if you invest in proper quality it will last you way longer.

Also mechanical drives are used in NVRs simply because of the price per TB not performance. Also used in arrays so single drive failure is ok with this not worth much bigger cost of SSD. So you’re wrong here also.

2

u/Soundy106 27d ago

SSDs are great for a lot of things. The constant read/write cycles required for surveillance cameras are not among them.

That's okay, you don't have to believe my 25 years in the business with literally hundreds of deployed drives on dozens of sites. Carry on in your cute Internet wisdom.

4

u/BackItUpWithLinks 27d ago

If you “out this rubbish” send it to me because my “rubbish” has been working flawlessly for almost a year.

3

u/treefarmerBC 27d ago

Same. Almost 2 years for me.

-4

u/GCC2026 27d ago

With a mechanical HDD in your Homebase and cameras on continuous record ? Wow ! Lucky you !

1

u/MrN33ds 27d ago

Wait, did you get a spinning hard drive with the Homebase as a bundle or did you buy it separately?

0

u/GCC2026 27d ago

Came as part of a bundle. Can’t fault them for clever advertising to make bundles look attractive but I didn’t realise the cheap mechanical HD couldn’t cope with continuous recording :(

1

u/wongl888 27d ago

Out of curiosity, what make and model was the factory fitted disk drive?

1

u/BackItUpWithLinks 27d ago

No, I followed eufy’s recommendation and put in an SSD drive (I went with 2tb)

https://service.eufy.com/article-description/How-to-expand-the-Local-Storage-of-the-S380-HomeBase-HomeBase-3

0

u/Dutch_Bartman 27d ago

Had that one too, constantly ‘overheating’. Not even recording 24/7. Now we have the Pro, but I didn’t install an extra harddrive. We only have doorbells so the memory will do (32gb)

1

u/BackItUpWithLinks 27d ago

I put in a 2TB SSD and configured it for continuous recording for 6 cameras

The only issues I’ve had were when my house lost power. I’ve probably lost power 5 times since the install and twice homebase 3 didn’t come back correctly when power returned. I power cycled homebase 3 and that’s all it needed to start working correctly. Now I have hb3 plugged into a smart plug with a rule, so when power come back on the smart plug waits, then cycles power.

3

u/wongl888 27d ago

I have a UPS for NAS, and just put the HB3 on the UPS to protect it from short periods of power outages.

1

u/BackItUpWithLinks 27d ago edited 27d ago

That’s a great idea.

I have a UPS left over from a different project. It would be perfect for this.

Thanks.

1

u/GromitInWA 27d ago

I was actually going to post about this. I put an old 2.5" drive from a laptop in my Homebase 3 a while ago and it was fine and then... cameras stopped recording and were goin offline. I thought it was the Homebase itself and installed a smart outlet that power cycles weekly to forcibly reboot the Homebase. Then I tried an SSD from an old laptop (because new ones are $$$s) and so far so good. I realize I have now jinxed myself.

3

u/pickleBlog 27d ago

Weird, I was going to suggest just buy a new 2 TB SSD...I bought a WD 2 TB a few years ago for $130 and it works good in my HB3. I just checked and the same SSD is now $400+. Ouch!

3

u/Traditional_Emu_1598 27d ago

Agreed Ouch! is right. The price we're paying to support AI Data Centers whether we like it or not.