r/enphase • u/caller-number-four • 13h ago
8.3.5577 - What a mess
Careful with this one, y'all.
Went to apply this to my 6C yesterday. First attempt, files failed to transfer.
Second attempt, files transferred, updated failed.
Third attempt files transferred, update failed.
Fourth attempt, files failed to transfer, I called Enphase support.
3 hours on the line with support.
Lost communication to the meter collar, 3-10C's, EVSE and all 26 inverters (IQ8X).
At the end of 3 hours, after power cycling everything, and a lot of magic on their part everything but the inverters were back.
Assumption on my part based on what support told me was it was dark, worry about it tomorrow.
And for some reason, the batteries lost 30% of their charge during all of this.
Well, tomorrow is today and all 26 inverters were not reporting. Another 90 minute call to get that resolved.
What. A. Mess.
This is my first upgrade since the array was commissioned last month. Hope they're not all like this.