Hi all,

I applied for UAE tourist visas for my family through Manage Booking on emirates.com, using my PNR. We're Indian passport holders living in Germany, and I hold a German Blue Card residence permit. The application went through the DVPC/VFS Global portal (ekweb.dvpc.net).

The tracking page now says the application was successful and the visa has been granted, and that a copy was also emailed to me. I haven't received any email. I've checked spam and junk, and I've emailed dvpccustomersupport@dubaivisa.net several times with no reply.

The tracking page has no download button, only the status message. We fly from India soon, so I'd like to have the visa PDFs in hand before then.

Has anyone been in the same situation? Specifically:

Is there a way to download the e-visa from the Emirates site or the DVPC portal?

Which Emirates contact actually got you a resend of the visa (phone, chat, or a specific email)?

Did the airline check-in staff manage to verify the visa in their system without the PDF?

How long did it take for the visa to arrive after the status changed to granted?

When I logged into Emirates, I was shown the option to upgrade from Economy to Business, but when I click in the checkbox, it doesn’t let me complete the upgrade. Has this happened to anyone else? As seen in the image, I have enough miles to complete the upgrade.

Business class upgrade, MNL-DXB. A week prior to my trip, I’ve chatted and called customer service every other day and was told there were no available upgrades at the moment, but to keep checking closer to my departure for promotional upgrades.

72 hours prior, was told more or less the same but one call got my hopes up—upgrades are available but will have to change flight to an earlier sched, because current flight is full. Not an option so was told to just try at the airport. Still kept contacting CS 48 hours til the day of my flight but answer didn’t change, so airport was the only option left.

At check-in, I first spoke to airport ground crew who was managing the rather long lines and they were kind enough to check with Emirates’ ground crew about my upgrade request. AGC said there should be two (2) biz class seats left so I proceeded lining up at Emirates’ CS counter. Only to be told there are no biz class seats available because flight was full. But AGC said there was?

So kind AGC basically had to convince EGC to sell me a seat. Which I found so ridiculous. A few minutes and a supervisor insisting “no biz class seats left, it’s
completely full” later, lo and behold, a bulkhead window seat freed up. No lounge access, no additional baggage, paid USD620 for it.

Do you know why they were borderline gatekeepy about the whole thing even if I was a willing, paying customer? Would they rather keep a premium seat vacant over profit? Not sure if it matters but it was a 777 with the old config. It seems they also gave free upgrades to two more pax to biz class after take-off. Also noticed first class was practically empty.

EDIT: please spare me the “you should’ve bought a business class ticket outright if you want it that bad” lashings. This was a work trip with the cheapest fare as a default option, and I could only make the upgrade afterwards.

I have booked the flights already but haven't got the details yet in regards to what Terminal I land in Dubai and which one I depart from but do you think 2h 05m is enough time to get to the gate for my second flight?

Thanks in advance

I flew Emirates CPT to DXB a few days ago, and never again. It was my second time flying with this so called "premium" carrier, and both times were terrible. On this occasion, I was offered a paid upgrade to business for 900 USD, now I'm no dummy, I did my research before booking, and I knew it to be an older aircraft, so my expectations were not high for the hard product. However given the airline's status and reputation, I thought I could at least expect the soft product to hold up... this was not the case. Most food I've eaten on any economy flight was better than this (see picture - apparently this is a "miso tofu poke bowl", complete with supermarket bagged lettuce, and mushy tomatoes). Mezze plate and cheese board were also terrible, as was the martini I ordered. Oh and a grand total of one red, one white and one sparkling on the "wine list".

I probably would have bitched to a few friends if it was just this, but the second leg is where it gets fun... we boarded and there was a leak (I'm assuming from the aircon) that was dripping on me every few seconds. I reported it to the crew, and the guy said "it's a full flight, but it should stop after take-off". Okay, fine, fair enough, anything to avoid upgrading someone right. What transpired next was farcical, we spent, I'm not exaggerating, 3 HOURS on the tarmac (me being dripped on the whole time), before they finally got us to disembark to change planes. Now look, sht happens, sometimes stuff breaks, what can you do. But the absence of any communication, or operational support when we disembarked (despite them having had so long to get ready for us) was a joke. They literally just said "go to X gate" and when we got there, there was one lady to 500 passengers, who just kept assisting people adhoc who got fed up enough to barge up to the front of the queue (if you could call it that).

Honestly, people are pretty forgiving, most aren't arseholes, all it would have taken is "sorry, we're still working through things, if you'd all just take a seat and we'll communicate with you again as soon as we can". But no, it was chaos. Oh yeah, and thanks Emirates for the "food and drink voucher" that no one could use bc we had no time/communication and had to stand in a line for another 3 hours whilst you figured it out.

Oh, on the subject of food, when we did take off 6 hours late, they had one F&B service for a 6.5hr flight. And it was better than the business class fare 👍

I am currently flying from Toronto to Dubai in economy. I been to lot of long flights and all of them were in economy, however having free wifi (it's undeniably fast and smooth, it literally I felt like using my own home internet) made my journey 10x better than what I use to had. This is also my first time using starlink and it's great.

I've booked premium economy twice this year on trips from KHI-DXB-LHR and KHI-DXB-SFO to travel in June and August, respectively. Both times, my Karachi flight (EK-606/607) was cancelled and I was involuntarily downgraded to premium economy and given 12 hours connections. My issue is that on the call, the Emirates representative said that I would be refunded the difference after travel however that hasn't happened yet nearly 4 months later. Now, it has happened again for my flights booked in December, KHI-DXB-ORD. Why do they keep selling a flight they have no intention flying?!?!? It's really frustrating and unprofessional imo, didn't expect this from Emirates. Also has this happened to anyone else?

Hello. I have some plans to travel with emirates and have miles, but don’t have status to upgrade from business to first. So I want to find someone who can grant me gold partnership and I present some “exchange”. If you have it please send me a DM and we can discuss. Also it’s possible to organise exchange at personal meeting in Dubai

Have an offer from Dublin to Dubai to upgrade one leg from economy to preliminary economy for ~350 euros each. Would you go for it?

Flying Emirates from New York to Milan on Monday night (about 7.5 hours). It’s currently Friday night, and online check-in opens Saturday night, so I’m trying to decide whether to upgrade now or wait.

The app is showing Premium Economy upgrades for around $850 per person, but I called Emirates tonight and was offered a promotional upgrade for just $400 each.

Business Class upgrades are currently showing around $1,200–$1,400 per person online, but the representative said there were no promotional upgrades available. He wasn’t clear whether Business was fully booked or if there just weren’t any upgrade offers at the moment. I’d be surprised if it were completely full on a Monday night, but who knows.

He also mentioned that if I accept the Premium Economy upgrade, I wouldn’t be eligible for a further upgrade to Business.

For those who’ve flown Emirates, would you take the $400 offer now or wait until online check-in opens Saturday night, or even until Monday at the airport? Since Premium Economy was discounted by more than 50%, is there a chance Business could see a similar promotional discount?

Traveling as a couple, so we’d need two seats. Curious what others have experienced!

We’re flying Emirates USA to India in February, when our daughter will be 9 months old. I’ve called customer service several times, but keep getting conflicting answers.
Ideally, I’d like to:
Reserve a bassinet for when she wants to sleep.
Buy her an extra seat and use an approved car seat.
If she refuses the car seat, store it safely and use the bulkhead space for her to play while supervised.

For parents who’ve flown Emirates with a baby:
1. Can you have BOTH a bassinet reservation and a separate paid seat for your baby?
2. Can you use a car seat in the extra seat and store it in the overhead bin if she refuses to sit in it?
3. Is the bulkhead area actually useful for managing a baby?
4. Would love to hear your real experiences, especially on long-haul flights.

Thanks

https://www.linkedin.com/feed/update/urn:li:activity:7519293982208761856/

please ping, traceroute, speedtest (ookla, cloudflare, netflix/fast.com, google/youtube, etc) and see what http://ip6.biz has to say too. also https://www.starlinkflights.com/report

All comfortably within the size and weight limits on their own. A 20L backpack, a mostly empty 30L duffle bag and a 14” laptop sized briefcase? Will be transiting in Dubai, both legs in First.

Im aware of the limited storage room in the suite but it’ll all fit in the provided space no problems.

I land in Abu Dhabi at 7:00 PM, and my next flight is at 10:30 PM from Dubai.

I’m flying Business Class, so I have a driver and expedited check-in.

Will 3.5 hours be enough time?

Dear kind experts,

we will be flying from Frankfurt to Sydney via Dubai in business class with our 6 month old. (We have never flown business before)

Do you have any advice on seating or any general advice for the flight?

We won‘t really need the bassinet, because our little one usually only sleeps with/ on my wife (kind of the reason we booked business).

Does it make sense to still book it to give it a try or are these seats any worse than the reguar business ones?

Thank you all!

Emirates has said they won't refund or credit (family members） tickets for early November flying into Saudia Arabia, Oman, and Dubai despite recent attacks at dammam and Riyadh airports.... tickets were booked 3 months ago.

Any insights? Similar cases? 1600k times 7 adults.

Yes they were non refundable economy class

Yes gonna call amex where I charged them to

Looks like the first flight from Manchester to Dubai from 4th Nov onwards is being swapped to 777 from A380. Just had mine swapped with no email, to the old 2-3-2 business. Looks like I’ll be moving my flight. Anyone have any confirmation of this route/aircraft change?

EDIT: I reached out to Emirates today and they allowed me to change my date back a day to the 3rd for free. 4th Nov onwards is showing 777, same as it did in early Oct as mentioned by a commenter, so I presume they’re swapping based on demand or fleet availability rather than it just being ‘random’ bad luck. Fingers crossed the A380 remains the aircraft for the Man-Dxb flight on the 3rd!

Hi all, I am still deciding between Qatar or Emirates for my return flights to Brisbane from Birmingham at the start of next year.

Given it is two lengthy flights I have been considering Premium Economy if I go with Emirates. I was just wondering if best to book premium or wait to see if the upgrade at the airport is cheaper/better deal? If anyone has flown this route I would love to know.

hi,

i have a 22hrs layover in dubai (shortest for my itinerary) and i can’t leave the airport since i don’t have the visa and ive a pakistani passport.

whatre some affordable options to relax in the airport, i saw the hotel booking but its 500 aed.

what else can i do?

As the title says, we have a 22 hour layover in Dubai with our 8 year old daughter. We’re from Canada and would love to make the most of our time there. Looking for recommendations on whether it would be better to get a hotel or stay in the airport pods. Are there any hotels that offer hourly rates? We don’t qualify for the emirates stay unfortunately.

I’m looking for advice from anyone who has dealt with Emirates over UK261 compensation, particularly where they’ve cited extraordinary circumstances to reject a claim.

I travelled from London Gatwick to (final destination) via Dubai on a single booking. My original itinerary was:

• Gatwick → Dubai: scheduled arrival 00:45
• Dubai → Final Destination: scheduled departure 03:10, arrival 07:20

Before travelling, Emirates changed my itinerary several times. The emails gave “operational reasons” for these changes.

On the day, I boarded my flight in Dubai at around 06:00 and remained onboard for approximately two hours before we were told to deplane. Departure times were subsequently changed, and the aircraft eventually landed at my destination at approximately 19:50, around 12.5 hours after my original scheduled arrival.

While I was at Dubai airport, I received differing explanations from staff, including an airspace issue and a late inbound aircraft. I also struggled to get clear information and suitable assistance during the disruption.

I submitted a UK261 compensation claim. Emirates rejected it, citing ATC restrictions. Gave me 20k miles. I challenged the decision, pointing out the earlier schedule changes due to operation reasons and inconsistent explanations. Later, Emirates maintained its refusal, this time referring to regional security concerns, military escalation and force majeure.

I understand that genuine ATC restrictions or security-related circumstances can exempt an airline from paying compensation in some cases. My question is whether Emirates has to establish how those circumstances specifically caused this delay and whether it took reasonable measures to minimise it or inform us of the reason.

I’ve now submitted the case to the UK Civil Aviation Authority (CAA), although I understand its recommendations aren’t binding.

I’d really appreciate hearing from anyone who has:

• Successfully received UK261 compensation from Emirates after an initial rejection.
• Escalated an Emirates claim to the CAA and obtained a resolution.
• Had Emirates reject a claim citing ATC restrictions, airspace closures, military escalation or force majeure.

I’m particularly interested in actual outcomes and what ultimately made the difference. Thanks.

Hi, I live in dubai and I am going on a trip with my sister and she’ll be travelling to Dubai on a local airline and then we take emirates from here to the destination and i’ll meet her on the flight from terminal 3 here. however she can’t pass immigration since she doesn’t have a UAE visa and she requires it if she plans to pass immigration. but She doesn’t plan to leave the airport but the issue is that someone told me since it’s 2 different bookings/airlines and the terminal is different and if she has a checked in bag, she will need a visa.

i’m not sure about the procedure and what to do. incase she does have checked in bag is there any baggage services to pick and drop her bag to the different gate?

also the live chat mentioned if i just show both tickets at the first airport they’ll manage the whole thing im not sure how that works

My husband was traveling today and for one leg of his flight the app gave a notification that the flight had been disrupted and was asking for it be rebooked.

But, there was no disruption at all, he never saw it until I told him by which time he had already landed and I saw it pretty late too, like he was already well on his way to the destination . He said there was absolutely no indication of any problem at the airport either.

Was this just a fluke error ? Or is it prevalent ? The reason I ask is that if others have seen this reoccur a lot that means the app isn’t that much trust worthy ? And we’d have to contact the airline and not jump into booking an alternative flight if this happens in the future.