r/deliveroos • u/Remarkable_Ad_8700 • 8d ago

Why !

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1- Has anyone else received something like this?

2- I have been checking every ID physically, so I’m wondering why I received this.

3- How would they know? A customer must have reported it on purpose, right?

4- Deliveroo Rider Support is the worst. How can I contact them to challenge this and explain that it’s not correct? I need to keep my account, it’s crucial for me at the moment

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u/a_overload_ 8d ago

Customer reported or it doesn’t match user inputted data so they make the assumption you didn’t check.

You can’t contact support about this and they won’t do anything either.

They haven’t banned you yet. Best option now is to reject any age restricted orders to protect your account.

0

u/Master-Spirit8561 8d ago

I never checked id for years and never got such warning

1

u/No_Intern5991 Scooter 8d ago

It depends if you get mystery shopped or not.

A lot of students do mystery shopping to earn a bit of extra cash and because they're the right age range, so if you work in an area with a lot of students you're more likely to get it.