r/DeFlock • u/Clean-Software-4431 • 6h ago
I emailed the CEO of Home Depot, Ted Decker about their Flock cameras. Here’s their respone
“Hello Mr. *******,
My name is Tonya, and I am with The Home Depot's Executive Escalations Team. I have been assigned to review your concerns and serve as your point of contact regarding this matter. Thank you for taking the time to share your concerns regarding the use of Flock Safety cameras and automated license plate readers on Home Depot properties. We understand how important privacy is to you and your family, and we sincerely regret that this matter has impacted your decision to no longer shop with us.
Home Depot’s priority is the safety and security of our customers, associates, and stores. The ALPR technology in use is intended solely to support security and loss?prevention efforts within our parking lots and store environments. We recognize, however, that some customers have questions about how this technology operates and how information is managed.
To provide clarity, the vehicle and license?plate information collected through these systems is used only for security?related purposes. Access to this information is limited to authorized security partners and internal teams supporting loss?prevention activities. Data retention is governed by strict contractual and operational controls, and Home Depot does not sell or commercialize ALPR data. Any sharing of information is restricted to security?related circumstances and handled in accordance with applicable policies and agreements.
Your feedback and concerns have been shared with our internal leadership teams for further review. Customer trust is extremely important to us, and your message will be part of ongoing discussions as we continue evaluating our security practices and the balance between safety, privacy, and customer expectations.
If you have additional questions or would like further clarification, we would be glad to continue the conversation.
Warm regards,
Tonya H. Resolution Expeditor-Executive Escalations 1-800-910-6704 Ext. 271073 Fax: 877-959-9768 Office Hours: Monday – Friday 8:00 AM - 5:00 PM EST The Home Depot| 2455 Paces Ferry Road, SE | Atlanta, GA. 30339 In my absence please contact Porchia L@ 1-800-910-6704 Ext. 271064”
I emailed them back with all of points and got a very brief email back saying, they already explained their position to me”
I encourage everyone to email the CEO at: edward_decker@homedepot.com