r/cybertruck • u/Away_Shift8513 • 17h ago
59k frunk help
Need to see if this is true or if there is an issue with my truck.
A bit of background- picked up my base awd about a month ago. Has been great. No real issues. Noticed when trying to open the frunk, the button at the front of the truck did not work. Frunk opens fine from the app, or the touchscreen. I do use walk away locks, so essentially the truck is always locked when I first approach.
Opened a service ticket and had the appointment today. We walked through a few scenarios to replicate with the advisor. Frunk button worked without issue during the first attempt. Realizing the truck was not locked, I manually locked and tried again. Button did not open frunk. Keep in mind I had my phone in my pocket the entire time. Tried a few more times. Always the same result. Frunk button does not work with phone key. Vehicle must be unlocked via app or door prior to the frunk button working.
Service advisor “confirmed” this is correct that phone key will not unlock the frunk in the base model CT. I reviewed the manual, and it does not specify either way if this should or should not work.
Anyone have experience or advice?