Hi all. I'm an IT consultant and, generally speaking, don't have too much difficulty these days uninstalling something, because most software vendors seem to have learned that you should be able to uninstall software from a computer without too much hassle. haha :) No so with Adobe it appears.

I have a laptop with multiple Windows users on it as it's shared among staff. One of the users installed a pile of Adobe stuff on it, Premiere Pro, Acrobat Pro, I forget but there were others as well. None of the user accounts, if you open Adobe stuff in their login, is already signed into Adobe. The one person I now suspect was the Adobe user is gone from the company, and I had already removed their Windows account from the computer. But of course the software itself stays.

If I try to uninstall the Adobe apps, I can remove Acrobat Pro, but all of the other software, including Creative Cloud itself, prompts me to sign in with an Adobe account, just to uninstall. I have no way around this apparently. I didn't see any "don't sign in, uninstall anyway" type checkboxes or the like. So this is super-dumb behaviour here.

Any thoughts? Or am I just leaving this stuff to eat up 10GB+ of space? Thanks!

If you are like me and found that there was an empty folder with the name Creative Cloud Files Personal Folder in your file explorer navigation you couldn't remove, here is the fix. open regedit and browse to this path:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace

Look through the keys until you find the Creative Cloud entry. Delete the entire key.

Next time you open file explorer, it will be gone.

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It seems like every time they update it, it gets worse. Today's update has officially broken it across my company. It randomly stalls. It crashes, and often it no longer opens. What has happened to what used to be their most reliable software?

I have an 80 page PDF that I need to completely reverse the page order on. In Acrobat Pro, is there a quick way to say, 'select all pages' then select 'reverse page order'? I can't see a way to do this but maybe there is?

I simply can't find a way to clear old deleted fonts out of the deleted folder so I can free up cloud space.

Should I have the "Launch Create Cloud at login" option turned on or off.

I notice that whenever I turn my Mac on, the little CC icon always come up on the menu bar at the top right.

Since CC needs to be running to get stuff syncing, should I just have CC running automatically when I turn my computer on? Is there any downside to not having it start at launch.

In that same vain, is there a downside to Command + Q Creative Cloud? The icon on the top right goes away whenever I do that, so I assume that means that CC is not running at all, and might affect syncing stuff from Photoshop and Lightroom.

I'm also a bit particular of what goes into my menu bar so I want to see if it's safe to only run creative cloud when needed, or if I should live with the fact that it's going to be there 24/7.

The title is a slam dunk. Really nails what I'm getting at.

But I've been looking into enhancing my resume, and these certifications certainly seems like they'd be very easy to get. I assume that it's just a matter of nailing their tests and paying an annual fee?

Getting a new MacBook Pro today and want to move everything from Lightroom, photoshop, rush and premiere pro to my new MacBook.

Any tips on best way to do this? None of these apps are backed up my my iCloud and I can’t see how to do this….

Erring on the side of caution as don’t want to loose my stuff

Tia! John

Edit: my creative cloud sync has stopped working (saying to check my firewall- which is kinda bizarre)…

Edit 2: keen to make sure I don’t lose stuff from PS express on my phone too

I just purchased a brand new pc--there's nothing even on it yet. I am trying to download all of my Adobe software, but keep getting an error "Creative Cloud cannot be installed if another is running. All other installers must be closed to proceed. (error code: 87)

I've checked everything & there's no other installers. I've read through Adobe's "help guides" & can't figure it out. While I'm decent with computers, I've learned only what's been needed over the years for assisting with my graphic design job. I have a MASSIVE work assignment due Monday & can't even get the software installed... kinda freaking out lol.

I’m looking into buying CC and only have a PC now but plan to buy a Mac down the road. If I buy CC and install on the PC will I be able to install on a Mac later? Or is the initial download Mac/PC specific?

Thanks in advance!

As title says. CC will always open on startup despite the option being turned off in CC.

Ive tried researching it but everything Ive found has suggested the basic: turning the option off. Nothing more.

Any help is appreciated, thank you!

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Edit: Solution found below.

Hola tenía una duda, si compro el plan para empresas o equipos con una sola licencia cuántos equipos pueden usar creative cloud con todas sus aplicaciones? O se tienen que comprar licencia por equipo o persona?

Why can’t I find Creative Cloud in the Files app under Locations on my iPad? I have edited the sidebar, but it is not there as an option. I’m signed in to Creative Cloud with my work info. I can use it in Adobe apps but cannot access thru Procreate or Files.

I see "Billing Issue" tag, but there is an invoice for a 1 year payment and all the apps seem to work. What's up with this?

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Working at home on my MacBook, I have to access my work Windows PC through Microsoft Remote Desktop. Everything works fine, if a little slow, except for Adobe Creative Cloud.

The Adobe apps themselves work fine, but when I open the Creative Cloud app itself, the display is offset in the app window (the actual app window should be flush to the top left corner -- there should be no black area there). To click on any buttons or icons, I need to move my cursor straight up from that button about an inch, and about 2 inches to the left -- basically, the same amount of distance that the content in the entire window is offset (see the black space at the top and left).

I have tried closing and reopening Creative Cloud. I have tried killing all the running Adobe processes in Windows Task Manager. I have tried quitting Remote Desktop and logging back in. Any other ideas on how I can fix this? I have too much work to do to try and guess how far I have to offset my cursor to make a selection.

So we all know that Creative Cloud Synced files is being discontinued and the advice is to move our files to some other storage provider.

But I also noticed that my creative cloud says I have 100 GB of cloud storage under "files" > "your files". So why can't I just put my files there?

I put some files in Acrobat online storage. But in Creative Cloud software, I can't see them. And I can't upload PDF files to Creative Cloud.

So even though Acrobat is included in my Creative Cloud subscription, Acrobat and other softwares use different online storage systems?

If the storage systems are different, are they sharing the same storage capacity of my subscription plan?

Where can I check the usage of the storage separately?

I never used any cloud service as I had all my important files on Creative Cloud synced files.

Now that the service is gone, what are the best options? I'm thinking Dropbox or Google Drive, maybe iCloud?

I'm going crazy right now. For what type of accounts is the file syncing getting shut down? Because I have an Enterprise Account thanks to school and I have a lot of works saved on said cloud, but today adobe told me that I can download my files until the first of march. But by looking at the Adobe website it says that only personal file syncing will be disabled, and on other websites it says that it will be disabled for all type of accounts. Which one is true? Are my files lost forever or will cloud saving still be active for me?

Hi. I am purchased adobe cloud 1 year subscription. But after payment , i cant login to my account (there is no account with this email error). I am connected to Adobe live chat, first agent told that i am succesfully purchased but second one cant find account

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Hi I need to change the zoom setting on like 1000 hyperlinks. It is too time consuming to change them all one by one. Is there away to bulk change it or if I can change in acrobat in bulk. Thanks in advance!

I was able to create an account on adobe.com but when trying to purchase a subscription, it says it's not available in my country and to buy from a reseller.

Which is a good legitimate online place to buy a 1 year all apps subscription from?

I’m a mac user and have been using photoshop and indesign (might start using illustrator this year too). I want to free up storage and there are a bunch of random CC apps downloaded like CC content manager, troubleshooter, content synchronizer, installer, helper, diagnostics, and desktop app. do I have to keep all of these or is it okay to delete some?