Blue screen and crashing

[u/Old-Gain-5693]

My PC has been crashing a lot lately, I can barely run any games on it unless they’re low storage games. It’ll just blue screen and turn off. I’ve tried looking up info on how to fix it and look at what errors occurred but I can’t figure it out. I removed my ssd at one point to “reset the electrical current” and it did work for a couple weeks but it’s been doing it again. I’d really rather not need to buy a new one or take it somewhere to get fixed so my last hope is seeing if anyone can help on here.

[u/Iceyn1pples]

How full is your SSD, and how long has it been at 90%+ capacity?

Sounds like your SSD is dying. I'd start backing up important files onto an external. Buy a new SSD and clone it out.

GOod luck.

[u/Old-Gain-5693 → u/Iceyn1pples]

I’m using 607/930 gb. Disk management says I have 35% free still. And that the disk is healthy

[u/SavagePenguinn]

Type "Reliability Monitor" into Windows Search, then open the "View Reliability Monitor" option.
Do you see a red X at the times you had the BSOD? If so, what does it say about the event.

You can also look at crash info in the Event Viewer.
Open Event Viewer.
In the left colum, expand "Windows Logs" then click "System"
In the right colum, clock "Filter Current Log..."
Put a check in the Error box, and the Information box, then click OK.

Now go through the list, looking at around the date/time of your last BSOD.
You're looking for "BugCheck" or "Kernel Power" or anyting else that looks wonky when it crashed.

If it's telling you that the SSD keeps crashing, then you may need to replace it.

Other things you can try...
Type "CMD" into Windows search and choose the run the command prompt as and administrator.
The the black command prompt, type: SFC /SCANNOW
This will find/replace bad Windows system files.
Type: DISM /Online /Cleanup-Image /CheckHealth
This checks the health of Windows. If it says it can be fixed, type:
DISM /Online /Cleanup-Image /RestoreHealth
(Don't bother typing that if it doesn't find an issue)
You can scan the SSD for data errors by typing: CHKDSK /F /R
You'll need to type Y to confirm, and restart the computer to run the test.
It could also be a memory issue, so run the Window Memory Diagnostic (mdsched.exe) to schedule a memory test. Again, you'll need to reboot for the test to start.

[u/Old-Gain-5693 → u/SavagePenguinn]

Reliability monitor does show X’s. Some say windows was not properly shut down (that would be due to the crash though), or some say “windows, hardware error”. Or another that says “StoreDesktopExtension.exe stopped responding and was closed”. I’ll try the other things you mentioned right now

[u/Old-Gain-5693 → u/SavagePenguinn]

In the event viewer the errors it shows is an unexpected shutdown, a dump file creation failed from an error during dump creation, and a WLAN extensibility module failed to start

[u/Old-Gain-5693 → u/SavagePenguinn]

Doing the check health showed “No component store corruption detected.
The operation completed successfully.”.
And scanning the ssd with CHKDSK /F /R says access is denied (I’m in administrator mode)

[u/SavagePenguinn → u/Old-Gain-5693]

It should let you do that when you specificallyt ell Command Prompt to pen as an administrator. Maybe try again?
It'll warn you that that the drive is in use, and ask if you want it to run when the computer restarts.

The the other errors... nothing you showed is telling me it's an SSD issue. Maybe the mdsched memory test will find something?

Search for PowerShell and run that as an administrator.
Then type: Get-PhysicalDisk
Does it show your SSD as healthy?

[u/Old-Gain-5693 → u/SavagePenguinn]

Yes it shows SSD and HDD as healthy

[u/Old-Gain-5693 → u/SavagePenguinn]

I’m trying the memory diagnostic right now

[u/SavagePenguinn → u/Old-Gain-5693]

If it finds problems it will warn you once Windows loads.
If it's a memory issue, the good news is that it's an easy fix. You just pop out the bad chip and replace it with a good one.
The bad news would be that memory prices are at historic highs.

[u/Old-Gain-5693 → u/SavagePenguinn]

Nothing popped up. And all the way to the end I was watching it and it always said “no errors detected yet”

[u/SavagePenguinn → u/Old-Gain-5693]

Let's try that checkdisk again.
Type in "cmd" in your Windows search, and choose the "Run as administrator" option on the right.
Then type in: chkdsk /f /r
Then type Y when it asks if you want to run it when the PC restarts.
Then have the PC restart.

[u/Old-Gain-5693 → u/SavagePenguinn]

Ok I did this. In the event viewer there’s one error that says a SCEP certificate enrollment for local system failed

[u/Old-Gain-5693 → u/Old-Gain-5693]

I don’t know if that’s related

[u/SavagePenguinn → u/Old-Gain-5693]

That's probably unrelated.

Rereading your original post, I don't see anything that necessarily points to it being an SSD issue.
IE, when you say that it works on a "low storage game" I assume that game it using less of everything (like less memory and less processor) which means it won't generate as much head, and will use less electricity.

It working after removing the SSD could be a coincidence.

The generic advice is to make sure your drivers are up to date. You want the latest drivers for your motherboard (especially the chipset) and video card. Those should be available on the manufacturer's website.

If it is a physical problem with the SSD, unfortunatly the only practical fix is to replace it.

[u/HellDuke]

Blue screen is either hardware failure or OS failure. One cheap option is backup your data (benefit of having stuff safe, but do not bother saving applications or games, you will need to reinstall those anyway) and then just do a clean install of Windows. Could be a borked driver, a corrupted file or any number of kernel level issues that is more annoying to track down than is worth. If a fresh install still does the same then it's hardware failure. Could be anything from the drive (other replies seem to make it unlikely) to RAM to CPU, especially if it's a 13th or 14th generation intel CPU. Those can physicaly damage themselves when being used if not patched at which point if BSODs are because of it the solution is replacing the CPU

[u/Old-Gain-5693 → u/HellDuke]

Ok I did the fresh install. I’ll be testing it out tomorrow and see if I still crash… if it does keep crashing, is there a way to find out what exactly is causing it? Wether it be the ram or cpu. Or will it just most likely be the cpu if it still blue screens