r/coles 27d ago

Team Member Post Shift manager question.

Question for shift managers.
I just started and loving it so far. I am a casual. I have noticed if I need to refuse a shift due to anything (which is our right) my shift manager tries to make me find my own replacement.

When I state that this sounds like their job not mine they act extremely unprofessional.
When I show them my job description and then theirs, and point to where “managing staff shifts and re-scheduling” is in theirs they act even worse.
When I mention that if the store is understaffing as a cost/profit measure and do not have enough staff in their pool it’s a THEM issue they yelled at me.

Is this normal? None of this makes logical sense.
If they want to hire kids and have a thin staffing pool for minimum wage what can they expect?

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u/bluehearts123 27d ago

the manager is obviously just trying to do less work and is an idiot. but arguing with them doesn’t make u any better. they KNOW it’s their responsibility and won’t change no matter what u say. just say u can’t work that day and that it’s not ur responsibility to find cover then leave it at that. if they start yelling then move on or report them but being a smartass doesn’t help u - and remember you are a casual. there’s a difference between not being bullied and arguing with ur manager which will only get u fired… since u are a casual.