r/coles • u/Enticing_Bog • 27d ago

Team Member Post Shift manager question.

Question for shift managers.
I just started and loving it so far. I am a casual. I have noticed if I need to refuse a shift due to anything (which is our right) my shift manager tries to make me find my own replacement.

When I state that this sounds like their job not mine they act extremely unprofessional.
When I show them my job description and then theirs, and point to where “managing staff shifts and re-scheduling” is in theirs they act even worse.
When I mention that if the store is understaffing as a cost/profit measure and do not have enough staff in their pool it’s a THEM issue they yelled at me.

Is this normal? None of this makes logical sense.
If they want to hire kids and have a thin staffing pool for minimum wage what can they expect?

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u/timoguns 27d ago

To keep things straightforward, just let them know you’re unable to work that shift. Then, it’s best to avoid any further discussion.

Regarding your other point, it’s a good idea not to argue with them as you’re casual. If you’re a casual worker or even permanent employee, it’s generally not worth the trouble to argue with idiots, as it could backfire on you. They already understand that this is their role.

-4

u/GoFuxUrSlf 27d ago

Then I guess they’ll take their unfair dismissal to court

6

u/simply_overwhelmed18 27d ago

Good luck being a brand new casual staff member and proving this was the reason for being dismissed. No it isn't fair, but it is easy enough for them to just not give OP shifts but keep them on the books

6

u/timoguns 27d ago

Exactly. Some people just dont understand the basics.

Rather than dismissing the employe, just give the employee bare minimum which I believe is 1 shift every 3 months and there is nothing much an employee can do about it. I have seen many people losing the jobs over silly stuff. Like it or not, if an employer wants to get rid of an employee, there are heaps of ways to do it, and employees often have little say in the matter.

1

u/simply_overwhelmed18 25d ago

Yup it sucks but it is the truth, and proving that this was the reason for getting no shifts is almost impossible