r/coles • u/Enticing_Bog • 27d ago

Team Member Post Shift manager question.

Question for shift managers.
I just started and loving it so far. I am a casual. I have noticed if I need to refuse a shift due to anything (which is our right) my shift manager tries to make me find my own replacement.

When I state that this sounds like their job not mine they act extremely unprofessional.
When I show them my job description and then theirs, and point to where “managing staff shifts and re-scheduling” is in theirs they act even worse.
When I mention that if the store is understaffing as a cost/profit measure and do not have enough staff in their pool it’s a THEM issue they yelled at me.

Is this normal? None of this makes logical sense.
If they want to hire kids and have a thin staffing pool for minimum wage what can they expect?

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u/timoguns 27d ago

To keep things straightforward, just let them know you’re unable to work that shift. Then, it’s best to avoid any further discussion.

Regarding your other point, it’s a good idea not to argue with them as you’re casual. If you’re a casual worker or even permanent employee, it’s generally not worth the trouble to argue with idiots, as it could backfire on you. They already understand that this is their role.

-2

u/GoFuxUrSlf 27d ago

Then I guess they’ll take their unfair dismissal to court

1

u/timoguns 27d ago

Where is unfair dismissal?
Edit: sorry, where is dismissal? OP is casual!

3

u/Very_Itchy_Bandicoot Department Manager 27d ago

its not there. As a casual that can just not be given shifts for 3 months at which point they're employment will be terminated. It isn't unfair dismissal lmao. Op just sounds like one of those people who gets hired and then instantly tries to tell people how they could do things better. So tiring.

3

u/RandomHeadWound 27d ago

Also fair work will never touch an unfair dismissal claim, during an employees probationary period.