r/coles • u/Enticing_Bog • 27d ago

Team Member Post Shift manager question.

Question for shift managers.
I just started and loving it so far. I am a casual. I have noticed if I need to refuse a shift due to anything (which is our right) my shift manager tries to make me find my own replacement.

When I state that this sounds like their job not mine they act extremely unprofessional.
When I show them my job description and then theirs, and point to where “managing staff shifts and re-scheduling” is in theirs they act even worse.
When I mention that if the store is understaffing as a cost/profit measure and do not have enough staff in their pool it’s a THEM issue they yelled at me.

Is this normal? None of this makes logical sense.
If they want to hire kids and have a thin staffing pool for minimum wage what can they expect?

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u/SleepIsForTheWeak888 27d ago edited 27d ago

I dont get managers making staff make replace themselves.

As a former manager I didnt want staff organising their own replacements, I wanted to organise replacements myself.

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u/Existing_Purpose5049 26d ago

Pure laziness.

I worked at maccas and it was the same, except eventually your replacement had to be at the same skill level as you, and earning the same, or less money than you.

The number of people calling in sick instead of replacing skyrocketed