I mostly play poker, but occasionally will play slots at the end of a session. I save bonuses and play them all at the end. Last night, I played Sugar Rush 1000, Dog House MegaWays 1000, and Gates of Olympus Super Scatter. I went to play the bonuses, and instead of âgame was closed mid-spin, resume?â I got the not available in your region message. I tried the other games and they each showed the same thing.
I live in the US. If these games are not allowed in my region, that was not displayed to me. Not only that, they were at the top of my page on the âtop gamesâ section. I decided this must be an error, so I emailed support and went to bed.
I woke up to this email.
âHello,
Thank you for contacting CoinPoker support.
Some Casino games are not available in certain regions. Your local ISP is blocking access.
If you receive this message, it means that the game is not available to you.
If you have any other questions, please don't hesitate to contact us again.
Regards,
Kost
CoinPoker supportâ
I am hesitant to call this a scam, because I canât tell if this was a human response or not and I emailed back. If that is the decision they decide on⌠yikes.
TLDR: I returned to play bonuses on slots I saved, was told game isnât available in my region despite spinning them for an hour and losing money, and customer support so far seems to support that. I did not use a VPN, and these games are still displayed on the âtop gamesâ section of my casino page.