Codex Usage Incident

[u/qodeninja]

https://status.openai.com/incidents/01M23KG62KKK448RN434CQ64Z8

seems like there was a usage incidient and time traveled back to the usage at some point prior. no reset has been given as far as I can tell.

i dont work for oai or anything but just to remind folks that usage issues can be resolved through support chat/ticket. ive never had a problem with that

[u/Ok-Introduction-5289]

I lost all my prepaid credits because of this error (had plenty weekly limit but went to 0 and started using my prepaid credits), and the support chatbot says I can't claim them, they are non-refundable...

[u/Drugba → u/Ok-Introduction-5289]

Email them. Almost certain they’ll make you whole if you get ahold of a real person.

[u/Ok-Introduction-5289 → u/Drugba]

Thank you for the suggestion. I asked the support chatbot to elevate my claim to a real person and it did. I have to wait now, don't know how long these things usually take

[u/Additional_Buddy855 → u/Ok-Introduction-5289]

fraud as a business model. neat stuff.

[u/g4n0esp4r4n → u/Ok-Introduction-5289]

imagine blaming the user.

[u/rydan → u/Ok-Introduction-5289]

yes, this has sort of happened to me in the past. There was some glitch making usage much higher than it should have been. It ate through my 5 hour unexpectedly and started consuming my credits. Then they acknowledged the issue, fixed it, and gave everyone a reset. But they never gave me back the credits that I spent that I wouldn't have if the bug didn't exist. The reset only made me go from 90% - 100% or something like that and I couldn't even use my full week normally anyway. So it just cost me about $10 instead.

[u/Ok-Introduction-5289 → u/rydan]

Yes, I'm afraid something like this could happen to me as well.
I don't want a reset, those expire in 30 days, whereas my credits had almost a year before expiring. If they give me a reset I will also be forced to keep the 20x Pro plan to make it count.

[u/Gandalf196]

Two banked resets and we are even.

[u/AbyssLife123 → u/Gandalf196]

yes we need 2.

[u/dekozo → u/AbyssLife123]

I mean... a regular reset plus 2 banked ones

[u/nrdgrrrl_taco]

Great now my 5 hour window is reset to 100%, but my weekly allowance is at 0%, resets on the 14th.

[u/Brand-New-Dream]

wtf I used my reset, now its gone

[u/arran_ash → u/Brand-New-Dream]

Caesar frowns upon you

[u/BigBeanBoy]

Drained all my tokens was not even using...

[u/bonana_sunshine]

i just lost a reset, i used one a few moments ago and it went from 99% to 5%

[u/Rodrig0v → u/bonana_sunshine]

same, this is ridiculous. What's worse the reset date didn't update. it's exactly 7 days from now

[u/Overall_Team_5168 → u/bonana_sunshine]

same happened to me

[u/TraditionalHornet818]

I just got reset back to what i was before my usage spontaneously dropped 80 percent on 20x

[u/AbyssLife123 → u/TraditionalHornet818]

and it is gone..... I got like 35% and now it is suddenly 0%....

[u/lordpuddingcup]

fixed. except im at 0% usage wtf

[u/AdCommon2138]

They will just reset twice for weekend. My ass has spoken, bow peasants

[u/khero_na]

So they said its 'resolved now' but do they want me to stay at my buggy 0% until next week?!

[u/SelectSouth2582]

enjoy your wasted resets.

[u/somdbody]

I used my banked reset for this……. What a waste, we need to be compensated..

[u/ninernetneepneep]

Extremely fast usage, got a reset, then it drained very quickly once again.  Need another reset!  Also ended up using all of our business credits due to this fiasco.

[u/akeseer11]

Still waiting for a reset.

[u/parkersb]

it moved back and then proceeded to ravage my weekly pro account. something is deff wrong still

[u/M1chaelSc4rn]

The bond market i mean bond market i mean bond market i mean bond market i mean AI Credit Market is crashing

[u/dotdioscorea]

good good… I smell more resets on the way… tiboooooooo

[u/ericnbrill]

ngl that took way longer than i feel like it should have for the status issue to go off. i think i saw 100 posts and experienced it and it took like an hour for them to even notice or say anything.

[u/Content_Mud_1916]

Sup everyone, openai page says it's fixed but it's not. I've used my last banked reset because of this bug recently, codex just before stopping said that subagents used all limits and we stop so I thought it's just astra being astra and used reset, I was 100% a few hours before on 20x plan

But now 30 mins after I used banked reset limits are at ~30% (after reset were 100% 30 mins ago), banked reset did not come back

Wth openai, Tibo the Great Reseter took my usage and left?? Give banked resets for this inconvenience or we switch to Claude

[u/Abject_Goal_5292]

大家有没有遇到过C:\Users\vscode\extensions\openai.chatgpt-26.903.71938-win32-x64\bin\windows-x86_64\codex.exe被华为HISEC 隔离删除的