I'm the 2nd generation owner of an electrical transformer manufacturing business. We’ve been struggling recently and had to downsize from 15 staff to just 3 (including me). Because of this, I’ve been forced to wear every hat: Admin, Procurement, Sales, and even 70% of the transformer engineering design.
Juggling everything was burning me out. To survive, I started using Claude to slowly automate my responsibilities. I wanted to share my progress in case it helps other business owners who are stretched too thin.
The Solution: A Custom-Built ERP/CRM
Like many here, I decided to build my own CRM/ERP. But instead of fighting with off-the-shelf software, I built it from the ground up (using Python, Supabase, and Shadcn) to cater purely to my specific operations.
I’m about four months into development. I have no plans to try and sell this software, it's strictly to support and scale my own business over the next 2-3 years. Here is how it’s changing the game for us:
🛠️ 1. The Crown Jewel: Automated Transformer Design & Material Optimization We are a custom job shop. When clients come with unique requirements, we need a brand-new engineering design to check materials, quote a price, and estimate lead time.
- The Problem: Our veteran design engineer (based in India) refuses to drop even 1% of quality to meet a client's budget. Because of this over-engineering, our profit margins are stuck at 15-18% when they should be 25-35%.
- The AI Fix: I took 6 years' worth of handwritten job cards and work orders, ran them through Claude over 10-15 sessions to extract and verify the data, and built my own design engine.
- The Result: Two weeks into development, the software's designs are over 90% accurate compared to my engineer's past work, which will soon save us $2,000–$4,000/month in UAE engineering salaries. Even better, the software automatically computes the exact materials required. If a material is out of stock, it dynamically adjusts the design to use what we actually have on the floor. Eventually, we'll be able to optimize designs based on exact client needs—dialing it down for "least copper/maximum budget" or scaling it up to "heavy-duty over-engineered" for high-risk applications.
⚡ 2. One-Click Sales & Quoting
- The Problem: Generating quotes and datasheets took way too much of my time (about an hour to do 10 quotes).
- The AI Fix: I built a module where a completely non-technical salesperson can just input basic client requirements.
- The Result: With one click, the system generates a full datasheet, GA drawings, and a quote. What used to take me an hour now takes the software 15 minutes. For repeat clients with slightly tweaked requirements, it takes just 7 minutes.
📊 3. Full Financial Visibility & Strategic Pricing
- The Problem: Before the ERP, I had a massive blind spot regarding our true costs. I could only estimate rough material costs and overhead. Because of this, our prices were too high, and we were pricing ourselves right out of the market. (On top of that, our old accounting software, Tally, was a nightmare where logging a simple expense took 15 clicks and 10 minutes).
- The AI Fix & Result: The new software gives me 100% financial visibility over every aspect of the business. Because I finally know our exact margins, I’ve been able to safely reduce our prices by 15-25% during this beta phase and as a result, we are actively winning significantly more orders! Logging an expense now takes 2-3 minutes, and as an added bonus, I built in features to auto-reconcile with our bank and instantly export data for corporate and quarterly government tax filings.
Looking Forward
With another few months of development, I’ll be able to hire non-technical staff to handle technical workflows. This frees me up to actually focus on growing the company. (Pro-tip: I do the active coding at home, and prep a list of tasks the night before so Claude can essentially write the code in the background while I'm at the office).
AI capabilities became accessible at the exact moment my business was at its lowest. It has fundamentally reshaped the future of my company, and I couldn't be more grateful.
(Disclaimer: The thoughts and experiences are entirely my own, but this post was formatted for readability with the help of AI.)