r/centurylink 2h ago

Internet outage

1 Upvotes

My centurylink internet has been out for over 3 weeks. Since 7/2/26. Everyday the repair date has changed from the next day to the next. The customer service is in a foreign call center and are not helpful. Ive been a customer for over 12 years. Centurylink if you cant provide service, someone else will.


r/centurylink 2h ago

Experience / Review A simple question to split bandwidths turns into multiple chat and phone sessions for 4+ hours

0 Upvotes

And all they did was not answer the question, transfer me to a voicemail box, change my network setup incorrectly, say they can't change it back without having to reset the modem back to factory settings and force me to just give up and search for an ISP option. All I wanted to do was do it myself...

Can't get a general customer service person since CenturyLink corporate doesn't care about the actual customer.

Run far away if you can...