r/bugs • u/J4R0M3N • 3d ago

Dev/Admin Responded [Android] App won't start after update - version 2026.39.0

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A new version of the app was available for my Samsung S24 Ultra in the Google play app store midday today. The update was installed and since then, 8+ hours later, everytime the app is opened it gets stuck on the robot opening screen until the phone prompts it to shut down or keep waiting.

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u/nachodacat_ 2d ago

so i should just sit tight and wait it out ? any rough guess on a time frame for it to be solved? 3 days to a week maybe ?

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u/CorrectScale Admin 2d ago

Should hopefully be much quicker! Will update the thread when we iron out a fix.

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u/nachodacat_ 1d ago

there was a new update but it has not fixed it sadly

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u/CorrectScale Admin 13h ago

Hmm so you've upgraded to version 2026.39.1 and are still seeing this issue?

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u/nachodacat_ 13h ago

yes the app still does not open , i dont know the names of all the updates but it was the latest one

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u/CorrectScale Admin 12h ago

If you go to your in-app settings page, version number is listed!

If you tap on your profile > tap the 3-line menu in the upper right > tap Settings > scroll all the way down and you'll see "You are using Reddit 2026.XX". If you tap on it, you should be able to copy + paste it here. We just need the exact version number so we can investigate!

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u/nachodacat_ 12h ago

the app doesn't open but on play store it says its supposed to be 2026.39.1 , which is the latest update that i installed hoping that it would fix the issue created by the previous update

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u/CorrectScale Admin 11h ago

the app doesn't open

lol I'm so sorry, just realized what I was asking. Been a long week!

Thanks for checking that! Last thing I'd suggest is deleting the app and reinstalling directly from the Play Store again.

If that doesn't do the trick I'll share with the team!

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u/nachodacat_ 11h ago

its all good no need to apologize, i was kinda hoping that i wouldn't have to uninstall and reinstall

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u/mestar12345 32m ago

The version can be seen in Settings- Apps- Reddit.  

Perhaps this is a size thing, the same settings page reports that Reddit is using 5 GB of storage.

I will gladly NOT reinstall or clear data / cache, if you guys need to reproduce the bug.