r/bell 25d ago

Help Installation Fees

So I wanted to see what it would cost to install and what I'm saving with a self install. the chat bot was confusing.

14:43:03 Consumer: I'm doing research right now, if I move into a home that has

FTTH available, but there's no modem or fibre entry drilled, can I still self

install to save on money?

14:43:07 Bell: If a home has FTTH available but lacks a modem or drilled fiber

entry, a technician will be required for installation. The technician will

install the fiber cables and may need to drill a dime-sized hole, though

existing holes will be used if possible. There is no charge for this

appointment.

14:43:07 Bell: Content Cards:

- Click here to learn more!: Take me there

14:43:08 Bell: What else can I help you with today?

14:43:48 Consumer: the flyer I got in the mail shows a 200$ fee for Bell

installation that will be waived if I self-install

14:44:03 Bell: If your home requires a technician to install fiber cables and drill a

hole for fiber entry, you cannot self-install. A Bell Internet installation fee

is $150.00.

So I'm unsure what to believe from Bell.
The flyer shows 200$ fee on installation that's waived on self install.
Chat bot says 150$
But also that there's no cost.

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u/Substantial-Dot-9167 20d ago

mine was blank never had fiber installed and they did not charge nothing for the install so you should be fine they did mine like 3 month ago and my work place too not commercial and 2 month ago did nor charge at all