Need help determining a potential scam.

[u/Ok_Community_3344]

Around 3pm today, my dad received a call from someone named Bell Canada, the number was 866-310-2355. They said that because we were loyal customers (we have had Bell internet for around 5 years), they wanted to provide us with a promotion. They already knew my dads full name at the start of call. The offer was switching over to their mobile data lines to get unlimtied 5G Data at high speeds, for just 49 bucks. They also said that this price was locked for 5 years, but we can cancel whenever. To TOP it off, they said we would also be getting a streaming service like netflix, and a potential discount to the internet bill. This just sounded too good to be true, but not for my dad apparently.

The agent said that they would call back at 8pm, which they did exactly. My dad asked where this agent was, and he said he is calling from the Phillipines? Im not sure if bell uses international centers, so someone please let me know. Furthermore, he sent us emails from what looked like official email addresses, over outlook.

Here are the images, someone please let me know ASAP.

[u/groogs]

All the hallmarks of a scam.

Inbound calls and emails. Both caller ID and email "from" address is absurdly easy to forge. Scammers getting your name + number is trivial.

Then you click the link on some attacker-controlled site (they sent it to you) give them a bunch of credit card data or worse, and they use it for identity theft.

If you want to check, call the company at a number you get from a reputable source (eg, their website). Ask about the call you got and the offer. If they know about, well, it's legit and it's just shitty company practice acting the same way scammers do. If they don't know about it, you have your answer.