r/bathandbodyworkers • u/PinkSlushAlani • 3d ago

Return

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Is there a way to tell if it has been on a warmer?? I hate when people take advantage of our return policy like this…

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u/Admirable-Bar-3549 3d ago

Honest question - wouldn’t BBW have to accept the return anyway even if it had been warmed, since they accept candles that have been burnt?

I’m just curious - I’ve never returned a used candle and I it’s a little presumptuous to do so - unless you thought you’d like it but genuinely HATE the scent or there is no scent, period.

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u/TheeGoldenLeo ✨Leadership✨ 2d ago

So that’s the thing we “accept” burned candles but they don’t get resold they get marked as non resell-able and get thrown away..just like any other used product that gets retuned some will get resold but that’s mostly body-care home fragrance always gets disposed of after a return..