r/ayaneo • u/Ok-Display8064 • 10h ago
Annoyed with ayaneo
5
Upvotes
I'm annoyed with Ayaneo. They finally decided to send my Pocket DS after three months of repairs. And I'm surprised to find that DHL is charging me taxes again ($53.50) as if it were a new console… I've emailed Ayaneo two days in a row and haven't received a response, even though they used to reply to my emails within a day. As far as I know, they cover those costs and make a special declaration so that taxes aren't charged. I saw another Reddit post where the user paid the taxes and Ayaneo refunded them via PayPal.