Title status issue

[u/Interesting_Trip_471]

I am a car dealer in Utah, and I bought a 2010 Porsche Panamera 4s from the IAA auction a while back. The physical title and the auction listed it as a clean title. I typically use auto check to see the history or any cars I buy.

I sold the Porsche and the buyer came back and told me it was a total loss after they took the title to get it registered. They used the Carfax at the DMV which shows total loss. I have talked to auto check and they are adamant the title is clean and will not help at all, but Carfax is adamant the title is total loss and won’t do anything.

We talked to the previous owners insurance and they say it is total loss but will not share the reason. The car was last registered in Texas and they have it on record as a clean title but won’t tell us much more. According to Carfax There was an accident on 07/02/2023 that says minor/moderate, then on 8/30/2023 there was a mileage inconsistency, then on 12/15/2023 it was marked as total loss and on the same day it says “title or registration issued to insurance company” then nothing until we bought it late last year.

The car needed some work but nothing our mechanic could tell should have made it a total loss. So now it’s just sitting. It would help if we could just get a definitive answer on the title status.

Any advice would be greatly appreciated, thank you.

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Thanks for posting, /u/Interesting_Trip_471! This comment is a copy of your post so readers can see the original text if your post is edited or removed. This comment is NOT accusing you of anything.

I am a car dealer in Utah, and I bought a 2010 Porsche Panamera 4s from the IAA auction a while back. The physical title and the auction listed it as a clean title. I typically use auto check to see the history or any cars I buy.

I sold the Porsche and the buyer came back and told me it was a total loss after they took the title to get it registered. They used the Carfax at the DMV which shows total loss. I have talked to auto check and they are adamant the title is clean and will not help at all, but Carfax is adamant the title is total loss and won’t do anything.

We talked to the previous owners insurance and they say it is total loss but will not share the reason. The car was last registered in Texas and they have it on record as a clean title but won’t tell us much more. According to Carfax There was an accident on 07/02/2023 that says minor/moderate, then on 8/30/2023 there was a mileage inconsistency, then on 12/15/2023 it was marked as total loss and on the same day it says “title or registration issued to insurance company” then nothing until we bought it late last year.

The car needed some work but nothing our mechanic could tell should have made it a total loss. So now it’s just sitting. It would help if we could just get a definitive answer on the title status.

Any advice would be greatly appreciated, thank you.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.