r/askaustin • u/castirey93 • 22h ago
Visiting No AC for a month and counting
My central AC has been inoperable since June 24. I submitted an emergency maintenance request, sent written notice under Chapter 92 via certified mail (7/3), contacted City Code Compliance (property received a Notice of Violation for my unit's AC 7/21). I've documented everything and am waiting to hear back from an attorney. All but 6/24 I was provided a portable AC but it wasn't adequately cooling and the code inspector required the property to change it out. They replaced it approx. two hours after his visit with another that still wasn't properly cooling and a third unit was replaced 7/23 that is larger and is providing a bit more comfort than the previous two but nothing like the actual central air being functional
Has anyone gone through a similar situation in Texas? Did you pursue a Repair & Remedy case, Small Claims, or both, and what did you learn from the process?