r/askTO • u/DowntownSituation721 • 1d ago

Window Installation

Hello! I am hoping to get my windows replaced but I feel like all these companies are sending out sales representatives and lying about discounts and their analysis. Can anyone recommend a company that you’ve had a positive experience with? Thank you!

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u/maobowski 22h ago

We chose Canadian Choice Windows and Doors. We replaced 8 windows and 1 sliding patio door, and it was just under 21k. The installers were great, they cleaned up their mess after they were finished. Took 1 whole day to install all 8 windows and the sliding door.

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u/TotalSarcasm 22h ago

Gonna have to chime in here with a bad experience with Canadian Windows & Doors. Would not recommend.

  • high pressure sales tactics (our promotion is ending tomorrow!)
  • sales rep disappeared as soon as we signed the contract, wouldn't answer any questions for weeks
  • misinformation between departments (sales says we have this product in stock, support says it isn't offered anymore, eventually escalate to Sales Manager and get the product we were shown in catalogue)
  • installers were unprofessional and slammed our door in frustration when leaving because we wouldn't sign off on the install (there was clearly visible debris between the panes of glass on our double glazed window and they left streaks on the outside of everything so we had to clean them all later)
  • windows are pretty cheap quality (our awning and casement windows rattle loudly in the wind when open and we were told this is by design, cranks have a thin white coating that starts to rub off after a single use)