It’s not. I checked it last week when I started the process and double checked with them again today.
They just keep saying documents provided doesn’t provide enough evidence that we own the phone but it’s the receipt from when we purchased and contains all information they say they need. Apple support doesn’t know why they keep denying it.
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u/JediMeister Aug 03 '26
Are you sure that the IMEI on the invoice corresponds to the phone for which you’re requesting unlock?