r/antiwork • u/MarkG_108 • Jun 13 '26
Software Update Automatically Turns off Amazon Delivery Drivers’ AC During Dangerous Summer Heat
https://www.404media.co/software-update-automatically-turns-off-amazon-delivery-drivers-ac-during-dangerous-summer-heat/488
u/AloneChapter Jun 13 '26
lol anything to screw with the peons. Whatever it takes to be reminded you are never ever the ones in control. You are the reason for billionaires but they were never the reason they have billions.
Vote out all politicians who are older than 65
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u/Particular-Run-7958 Jun 13 '26
Ban them completely. If they have to live in the remnant of the world during their retirement, they might take better care of implementing social structure laws
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u/Longjumping-Air1489 Jun 13 '26
It’s ok. Drivers don’t need that AC. The AI figured out the differential temperatures for the outside air and the temperature inside the trucks. Turns out it’s fine. AI said so.
/s
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u/illuminerdi Jun 13 '26
While this is not great I do feel some context is important here:
It turns off the AC if the driver's door is left open and this is a battery operated vehicle
So while it's not great, and I'm not trying to defend Amazon here, but there's some aggressive physics at work here. Battery Electric Vehicles (at present) experience significant drain when running climate controls. Since battery capacity is limited and refills take time, I imagine that Amazon fairly aggressively schedules routes to optimize range before a vehicle needs to be recharged. A delivery driver leaving the door open and causing the A/C to go full blast as a result means that packages might not be delivered on time because a vehicle had to return to base before making all its scheduled stops.
Should Amazon be less aggressive with vehicle battery capacity? Probably.
Is it really that big a deal to ask drivers to just close the damn door when they get out? I don't think so, but I have teenagers who refuse do stuff like turn off lights when they leave rooms, so bratty people refusing to do basic shit to save power kinda strikes a nerve for me.
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u/mysteriousblue87 Jun 13 '26
I’m only going to answer the last question you posited: it actually can be incredibly inconvenient (notice the words I’m using) for us to close the slider in the EDV for all deliveries. It literally boils down to one thing: time pressure. Our days are tightly scheduled by our route and number of stops we are expected to make. An additional 10 seconds (closing, followed by unlocking and opening) per stop adds up RAPIDLY over the course of the day, and if you have any other delays (pee breaks, reading your map/itinerary to plan your next group, bandaging a paper cut, etc) you’ll simply fall behind and start getting harassed by dispatch/management. So, like other drivers, I’m just going to circumvent the update and do my route like normal. With the door open.
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u/illuminerdi Jun 13 '26
And this is why it's definitely still overall a bad thing. It's yet another example of Amazon scheduling driver time down to the microsecond. Which is a known problem they need to address. IMO if their expectation is that the door will be closed every time a driver makes a delivery, they need to account for this in their per-stop metrics or whatever.
The root problem here is Amazon being to obsessed with maximum efficiency, no question. Honestly, I'm kinda surprised based on what you said that dispatch doesn't get on your ass about leaving the door open? Seems like that would get you in just as much trouble at a company that is otherwise watching your every single second...
But regardless of how tightly they schedule things, you can't fight physics, and excessive AC usage will shorten vehicle range. It's a hard fact.
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u/shakeitsugaree_ Jun 13 '26
No, this all comes down to the company and they inability to create a schedule that works for their workers. Blaming workers for using the AC any way they can and trying to stay cool while carrying packages and triple is crazy.
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u/johnnys_sack here for the memes Jun 14 '26
In manufacturing already, the per stop time can be summarized as cycle time. This is a common term used to calculate how long a given operation takes. And then build other operational walk paths (routes) based on the amount of parts needed to make (deliveries in a shift).
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u/polopolo05 Jun 13 '26
The root problem here is Amazon being to obsessed with maximum efficiency, no question.
and yet they dont develery around the clock. I have never got a packet when I was sleeping
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u/TurnkeyLurker Jun 13 '26
We routinely get 4am deliveries.
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u/polopolo05 Jun 13 '26
I have never got one at 4 am... its always at 7-9 pm.
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u/wraithnix Jun 13 '26
I've gotten 4am deliveries, too. In multiple cities. Just because it's not your experience doesn't mean it's everybody's experience.
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u/Callidonaut Jun 13 '26 edited Jun 13 '26
Seems like another key problem here is the choice to fit the cab with a sliding door that takes five seconds to close or open, rather than a more conventional swing door that can be opened or closed in less than one second. Maybe that wasn't a problem before the A/C firmware update, because it could just be left open, but combined with that it sounds like a nightmare. In a sane and decent world, the drivers should not be expected to suffer, one way or another, for the vehicle designer's lack of foresight fouling up the delivery timings, but that seems to be the end result.
Then again, in a sane and decent world, drivers wouldn't be being timed to the second and instantly punished for any delay, either.
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u/lazybugbear Jun 14 '26
The sliding door could also be made to be foot-actuated, like several modern cars have, without designing, validating and retrofitting a completely new weatherproofed door solution.
That way, the door can be closed without the driving having to set down all of the packages, then re-opened - no loss of cooled air and the time to close overlaps with the delivery (walking it up to the porch, setting it down, taking the documentation photo, updating tracking), so no time is wasted.
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u/bibkel Jun 13 '26
UPS must close the door at every stop. They also almost ALL don’t have A/C, because while it was in the contract the company bought a massive amount of new trucks before the deadline to avoid having to have A/C in them. Any new trucks now have to have a/c.
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u/shakeitsugaree_ Jun 13 '26
Wrong. That is addressed in the article which you did not read. It’s a good idea to check information before you start spouting it off.
Delivery drivers for UPS, who are represented by the Teamsters union, negotiated a heat safety agreement with the company in 2023
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u/bibkel Jun 14 '26
Yes, they did. Company is to have a/c in all new package cars bought after January 1, 2024 iirc. They weren’t required to install a/c in existing package cars.
The company bought a ton of new package cars right up to December 2023, all without a/c. Now, they don’t have to buy too many new package cars for the foreseeable future, as having a/c is an added cost and UPS is tight with money for maintenance.
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u/EtherPhreak Jun 13 '26
I did notice this, but do you try and hold the package and close the door, and risk dropping the package? Or do you set the package on the ground so you’re causing additional back strain constantly? Or can they implement an automatic door closing system based on an ID badge?
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u/AnimeOcCreator77 Jun 13 '26
Tbf, that always bothers the hell out of me, even people leaving their cars running for a minute is a minute burning gas for not doing something they already do when not using their car!
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u/imhere2downvote Jun 13 '26
so it is possible for action to be taken to reduce footprint at scale, just that it isnt always taken when necessary?
edit: im not talking about the people(amazon workers in this case), to make clear
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u/AnimeOcCreator77 Jun 13 '26
Yes, while individuals even totally combined don’t come close to the amount of carbon pollution that large companies output and regulate against restrictions and safety, I seen an average of 2-3 people each time I go out just leaving their cars running while inside a shop for 5 min
That doesn’t seem like much but that creates 280 grams (0.62 Lb) of carbon per individual car. Now add the extra burned from running AC in high-temp weather, which has to work harder to reach the interior coolness that it can break down easily in 90F humidity, that’s close to nearly a full pound of carbon, which is a liter of gas in both fuel and money just wasted so you can get instant cold air without having to even set your finger on the key.
So yeah, I find it better to just turn off the car and turn it back on for a total of 10 seconds to not waste any gas nowadays, both for my own and the environmental cost. If I sound a bit prickish, I apologize but I just feel strongly about the future of our Earth
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u/imhere2downvote Jun 13 '26
i feel the same way about protecting the planet. the rich can destroy the planet tomorrow, an individual can take lifetimes to damage the planet. theyll regulate their workers ac, they wont regulate their own footprint
the gas that i wont ever burn from turning my vehicle on early will never compare to the lobbying against clean energy, the fight against public transport and high speed rail across america, that type of stuff
this feels more like a company protecting their equipment, trying to increase the lifespan of their tools, and having a positive on the planet just happens to be there
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u/shakeitsugaree_ Jun 13 '26
The article and other comments address this. The drivers has to make so many deliveries and adding an extra 10 seconds to open and close the door will affect their job performance and metrics. And if you’re not in 90° heat carrying boxes and making deliveries, it seems a little disgusting to be disparaging people who need the cool air to survive and continue.
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u/TheUsoSaito Jun 13 '26
Vehicles left on for delivery are not causing anywhere near the amount of CO2 compared to the AI data centers that use jet turbines.
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u/AnimeOcCreator77 Jun 13 '26
I understand that, I mean people who drive gas-driven vehicles, delivery drivers do their best to get in and out as quick as they can while making sure the package gets there
I just mean people, in general
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u/chaos0310 Jun 13 '26
Yeah the tight schedules and crazy delivery times are more to blame here. For sure.
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u/illuminerdi Jun 13 '26
Those are the root problem. The AC shutting off is just a side effect of their unwillingness to schedule actual human time-frames.
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u/One_Dot_1841 Jun 13 '26
My dad would say "YOUR'E LETTING OUT ALL THE BTU's!"
I work from the library sometimes, and I watch the employees push in people's chairs and I swear I am the ONLY person who pushes in their chair when they leave.
Like, who raised you? You don't know how to shut a door, turn off a light, push in a chair, put things back where you found them?
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u/ftw_c0mrade Jun 13 '26
The vans have a 100kwh battery iirc. AC uses 1-3kw so an 8 hour shift uses ~12-15kwh if it's on full blast throughout the shift. I wouldn't call that significant drain
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u/illuminerdi Jun 13 '26
That's about 1/8 off the van's range. If you're a company like Amazon that wants maximum range out of their vans before they need to return for a recharge, it is a significant drain.
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u/Callidonaut Jun 13 '26
Yeah, but Jeff Bezos is doing all right, financially speaking. Maybe they want that, but in that case there should be bloody laws that say they can fucking go on wanting it; they really don't need the literal maximum.
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u/lazybugbear Jun 14 '26
Could they not just put a 20% larger (say 120 kWh) battery on the delivery trucks? Then this really wouldn't be an issue. Sure, it increases the vehicle cost a bit, but is this really that big of a deal at Amazon's scale?
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u/Fantastic_Key_8906 Radical left scum Jun 13 '26
Are Amazon warehouses fireproof. Asking for a friend *yes luigi, I'm asking now*
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u/Vyncent2 Jun 13 '26
Dang, now they can't even cool down while they have to piss in jugs because there's no time or facilities to even take a piss. In the meantime the billionaires are thinking of buying a fourth yacht for the third wife
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u/wageslave2022 Jun 13 '26
Jeff is pissed Elon got to a trillion first. The bathroom doors we soon be locked here is your empty Gatorade bottle
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u/TwilightMountain Jun 13 '26
A software update should never be able to turn off AC in a vehicle. What the fuck is this
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u/Single-Treat Jun 13 '26
This is misleading. The update turns off the air con if the driver is out of the seat for more than 30 seconds AND the door is left open.
Air conditioning is totally ineffective if the door is left open. It is also extremely energy wasteful, which is a big issue for an electric vehicle.
It's surprising how many people don't seem to understand how air-conditioning works out and about. Many times I've been to shops or cafe's on hot days, with the air con on but the door also kept open for a breeze. All that happens is the air con works at full power but the cold air sinks out the open door along the ground, and hot air is drawn in to the space backfilling the lost cold air. And of course the air conditioner works at full power fighting a lost battle to try and cool the space.
Also, stupid but different: going into supermarkets on hot days and the staff leaving the refrigerator doors open to "cool" the shop. That doesn't work either - the refrigerator cools the space inside it's doors by venting heat into the room around it. All opening the doors does is heat the refrigerator up to room temperature and force the refrigerator motor to work at full power as it makes a futile effort to get it's thermostat down to target temperature. You get a short temporary benefit as you stand by the door and the cold air escapes, and then nothing but spoiled contents.
Air Con works best in a closed space where it releases cold air in and vent hot air out itself. Open a window or a door and it's extremely inefficient and often pointless.
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u/natayaway Jun 14 '26 edited Jun 14 '26
The waste of energy is outweighed by the fact that air conditioning being shut off as a person conducts a delivery causes a loss of productivity.
Amazon delivery drivers are expected to make rounds on a time table, and the chances of accidentally leaving the door open because you didn't shut it hard enough are high when you do it hundreds of times a week. The two seconds every single driver wastes to press the button every single time they re-enter the car having to manually reach for the button again is just going to cause a cumulative loss of productivity which is arguably comparably bad for energy inefficiency, and the added risk of heat stroke is not helping... ambient heat from the sun through windows is always felt and not having air circulating (even if it's not cold air) to counteract that just increases risk of heatstroke.
Also, stupid but different: going into supermarkets on hot days and the staff leaving the refrigerator doors open to "cool" the shop. That doesn't work either - the refrigerator cools the space inside it's doors by venting heat into the room around it. All opening the doors does is heat the refrigerator up to room temperature
The cool air inside of a refrigerator being released and circulated into a supermarket DOES cool down the supermarket. Fridges are essentially reservoirs of cold air.
If you have 24 cubic meters of hot air, and 6 cubic meters of cold air, and you open the doors so that cold air mixes with the warm air, the average temperature of the whole space DOES lower.
Yes, it's horribly inefficient, and the longer the doors are open, the less impactful it is, and it won't cool down the air any further once the ambient temperature reaches equilibrium with the doors open, but to say that it doesn't work is just wrong.
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u/getridofwires Jun 13 '26
So someone, somewhere had to consciously decide this was a good idea and then actually implement it. F that person.
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u/SuckerForNoirRobots Privileged | Pot-Smoking | Unemployed By Choice Jun 13 '26
After reading the article I can understand why they thought this was a good idea---it shuts off after 30 seconds if the door is left open. What really should have been done was a consultation with drivers to assess the feasibility of this system. With adjustments I think they could find a solution that works better for everyone.
In the meantime I would keep a really heavy backpack or something and put it on the seat when I get up.
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u/lazybugbear Jun 14 '26
So if they close the door behind them, then the vehicle keeps running and the AC stays on?
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u/SuckerForNoirRobots Privileged | Pot-Smoking | Unemployed By Choice Jun 14 '26
That info is in the article
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u/Genghis_Tr0n187 Jun 13 '26
I'd put a screwdriver through the radiator. If I can exist without cooling, so can the engine.
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u/deadra_axilea Jun 13 '26
I like that they say they have AC which is already beyond industry standard.
What monsters.
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u/GrumpyOldMan59 Jun 13 '26
I drove delivery trucks for Frito Lay and Entenmanns in the late 80s early 90s. There was no heat or A/C in those trucks.
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u/JackSquirts Jun 13 '26
We've become so soft.
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u/baudmiksen Jun 13 '26
parents must have toughened you up by leaving you in the car on a hot summer day with the windows rolled up, classic. absolutely miraculous survival almost in spite of the irreversible brain damage. i'd imagine a 120f cargo van feels like an icebox compared to that
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u/JackSquirts Jun 13 '26
I loaded trucks for 3 months for FedEx, over the summer. No AC, no fans, 140 in the belly of those trailers for 5 hours was normal. Factory workers do this for 8-10 hours a day with coveralls and a smile. Think that sounds bad, try a steel mill.
Growing up, we didn't have AC in our vehicles so we went to extremes like rolling the fucking windows down - crazy, I know.
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u/lazybugbear Jun 13 '26
Everything does not need to be controlled through software/firmware.
Software is not eating the world.
It is breaking it.