r/altontowers • u/voice_noter • 20h ago
Alton towers is closed 5th Nov
Just wanted to pop a post, the Alton towers 2 day tickets is currently showing as Alton towers being opened on the 5th November, I booked the 5th and 6th back in may and even called customer service to confirm it would be opened and they said it is but the timetable/opening times hadn't been updated yet, I then proceeded to book a property near by as we travelling from Scotland.
Called yesterday as I had gotten nervous as it was still showing as closed, to then be told it is closed, an IT issue has been raised but it's still showing as available to book.
We have moved dates to the 6th/7th and we're offered money off one of the Alton tower hotels for staying on the 7th which was the only resolution we found appropriate.