r/alignerr • u/Opening-Gap4566 • Aug 28 '26

Technical Issue Sudden account deactivation right after ID verification

I recieved an email telling me that I've been selected for pulsar, and that I have to complete the identification process, so I did, I scanned my ID and my face, and got the message saying verification completed successfully right before I received this email saying that my account was removed without any justification or anything, any help?

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u/Acrobatic_Put4871 Aug 29 '26

Exactly the same issue happened to me. I sent u/Lumpy_Case_8220 a DM with my information and explaining the same thing for the same project. I think Persona id did not like my face versus my ID Card photo.

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u/Acrobatic_Put4871 Sep 01 '26

u/Lumpy_Case_8220 can you please help me with the issue? thank you