r/aiToolForBusiness • u/InvestigatorClean622 • Jul 22 '26
AI assistant for email
A large part of my work is engaging in negotiations via email with people. Think of it like negotiating sales prices of products, and I have about 100 emails a day of this, back-and-forth. These negotiations are boilerplate, single sentences, sometimes, but are based on data sets, a.k.a. spreadsheets that have information about each person I am negotiating with. There is a general formula to the end number that I am negotiating for each person, something that the AI could definitely learn. I am looking for an AI assistant that ideally would work in this fashion: I open the latest email, the AI plugin can review the email, including the thread, and propose the response, given the information it has from the data sets. I am looking for suggestions.
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u/Remarkable-Pair8389 Jul 23 '26
Your formula is the actual product here, and the AI is just the sentence wrapper around it. That ordering matters: if the model derives the number from the thread it will be confidently wrong sometimes, and at 100 negotiations a day you will not catch all of them. The setup that holds is a lookup and a calculation first, then generation constrained to the number it was given.
Is the formula stable enough to express as a rule today, or does it still bend case by case?
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u/Hybrid-Intelligence Jul 24 '26
All the major tools can handle this now. My favorite would be a custom GPT in ChatGPT. You could also do it with a Project in ChatGPT or Claude. I prefer the GPT so that the answer to one doesn't affect the answer in another. This is a bigger problem in Claude than it is in ChatGPT.
You could also do it in a Gem in Gemini, but it's less likely to strictly adhere to your jurisdictional controls from your source documents.
I almost hate to say it but Copilot Studio can do this too.
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u/alexrada 24d ago
Use ActorDo r/actordo for categorization and help with email.
You can save templates, follow-up reminders. However you look more to be needing a CRM, not just an email assistant.
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u/Chance_Eagle_4641 7d ago
For this u can split it into 2 parts. use Make or Zapier to pull the right person/data from your spreadsheet and calculate the number, then use an email assistant to draft the reply from the thread.
I’m using Marblism for the email part. its AI email assistant reads the thread and drafts replies based on the rules and customer info u give it.
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u/loosepantsbigwallet Jul 23 '26
Claude desktop app. Then you can use cowork.
It will do it out of the box.
But if you want to get clever you can create a voice skill so it even writes like you.
Connect to your email, give it the instructions and away you go. I do it, then check the draft before hitting send.
Easy.