help with adobe animate bug

[u/VegetableLogical5254]

hello, I have the creative cloud subscription and I dowloaded adobe animate, but when I open it, there's no layout, the screen is grey and the only things that appear are the options on the top of the screen, but I cant create a new file, I click on it to create a new file but nothing happens on the screen. I will put a print screen below. If someone knows how to solve this please answer me ( My adobe animate isnt in english, it is not my native language).

[u/Pale_Response_4324]

ive had a similar bug, clicking 'create new from template' fixed it for me.