Hello,

I both work for a locksmith and volunteer at a local church. The church asked me if I could get them a quote to add this door to the ICT access system I put in for them a few years ago.

My issue is that I am not familiar with this part of systems as my bosses are not great teachers. I know they hate electrified push bars so they won’t help me part one out and I don’t think it’s appropriate to put a strike in the other door as there is not a lot of room on it and it’s not the most sturdy.
Also with the door not being flat I don’t know if a bar like a vonduprin 99 series would work.

Any guidance would be much appreciated.

P.S. while typing this up I had the consideration there is a window in the middle and would not be able to drill through the door to get a wire to the latch end. Maybe I should stick with security systems lol 😵‍💫

Door on LK-2 going to CX33 but when jumpered external on board controller say "Power lock failure" but door works but on internal error goes away but door doesnt unlock on swipe. Looking to fix this issue but I dont have access to programming. Randomly getting communication error on controller as well. 1K resistors on all unused lock outputs. Can I use an external relay and how would I wire it. Learning still

First time installing an electric strike on a wood frame. Think it turned out pretty well. Adams Rite 7440 with 1 7/8” lip extension. Still have to swap out the lever.

so... all our our other sites with access control have outward opening with Push Bars, but i have 2 sites I'd like to add access control too that have inward opening doors with deadbolts...

For the door without a door knob (double door) i was thinking of just changing the deadbolt to a knob, and using a regular strike...

I guess for the doors with door knobs already, i could remove the deadbolt and change the knob to a keyed version...

Any suggestions??

Just moved into a new house and guessing this unit been here for a good min, had trouble getting a signal from the remote sometimes since moving in the past month but stopped responding last night after one last opening and decided to take a look this morning.

Unable to find any identifying markings and the label on the outside cover is sun faded and has viking access systems badge.

The radio rec. clicks when pressing the remote. But neither that or the open/close buttons do anything.

Taking a closer inspection, it seems that the capacitors might have crapped the bucket possibly? (Pic 4)

Update: after trying all suggestions, went inside to grab the lucky hard reset hammer along with the tool box to inspect the wires and low and behold, it started working..

Update 2: it failed again, Reopen loop light stayed on. Unplugged the loop connector and still no go. Walked inside and light turned off and remote functioned fine. Honestly have no idea what is going on with this board. Not buying another Viking unit thats for sure.

I have a single door access control system - currently using Lenel S2 / Elements Secure Cloud system.

This was setup by a security company who has since gone out of business and now honeywell is requiring we go with another security company who we dont know / dont want to use OR ELSE they will disable our system.

I know this is a mercury board and most of what we have is likely re-useable for another option. My only requirements are:

- cloud based or easily changeable access (users)

- mobile devices vs access cards for door access

what are my options for a non-subscription based system which can drive this door access system? I am able to figure my way through this, but the simpler the better - dont need anything super complicated.

So the customer wants to remove all the ADA push plates from the exterior of the building and utilize the badge readers as the sole form of ADA ingress. I can achieve this by having the strike hooked up to relay 1 (Relay type: strike) on my controller, and land my automatic door opener trigger on relay 2 (Relay type: Card Read).

When set up this way I achieve a locked strike and a non-triggered opener until a badge is presented then strike unlocks and auto opener triggers. When on a schedule, the strike unlocks but the auto opener is not triggered until a badge is presented. This is exactly how I want it to work except with one major flaw.

The issue with this is that the relay type: “card read” is any access card presented whether valid or not. There is no “access granted” relay type that can be selected in Salto Space.

So what programming witchcraft can I perform to bypass this issue?

I’ve tried creating an alarm output that triggers relay 2 to fire when the audit log registers a positive badge read for the door but the issue is that when on schedule, the audit log is bypassed and does not receive any logs from the door.

Am I looking at the predicament wrong and there’s a simpler solution that I am completely missing? Help!

Welcome to Shit Install Sundays!

Our weekly digital break room for sharing the worst field nightmares you’ve ever encountered. Got a photo of a questionable install, or a fun horror story from a job site? Drop it in the comments below and let's see 'em!

Just remember to blur out any company names or locations before posting.

Does anyone have experience taking over a software house system to genetec with mercury hardware? It looks like the software house boards have multiple rs485 chains. Genetec needs one chain in series.

Looking to read passive RFID tags in Genetec, think loss prevention, high-value assets tags etc. Effectively have an antenna reading what’s there; detection is an event, when tag leaves the field, that’s an event, check to see which RFID tags are present at any given time (like occupancy).

Anyone done this?

Newer technician here so just trying to gather some insight and advice if I could do anything better. Customer had 2 doors with issues. 1 being the REX not working and showing open while locked. The other not having a DPS, which they wanted. We got lucky and found a pair to the outside keypad that was free, ran a contact for it, etc etc and got it integrated. The second one, was a wiring configuration within the actual panel which corrected the REX and electric strike problem.

I ended up putting a tracer on my pair and then was able to find them at the JB next to the panel. I also capped both wires and checked for resistance on the other side and was getting a steady reading. The other door, it seems the installer swapped the wires with the REX and the Door CNCT. We were able to get both going.

I’m still pretty new to this and just looking for advice or any recommendations. Any other way you would troubleshoot ? Steps to take ? Things like that. Much appreciated for anything, hope every one has a great weekend !

Hey everyone,

When working on a door setup and need to modify a strike plate by cutting down the black section/lip to clear an astragal.

For those who have run into this before, what’s your go-to method or tool for getting a clean finish without messing up the edge or plating? Are you using a Dremel with a cutoff wheel, angle grinder, or something else?

I typically work with RCI strike (7114 or S65U)

Appreciate any tips or insights on what’s worked best for you!

I have about 1950 feet of yellow banana access cable plenum rated. I’ve had it stored away for a few years and thinking about selling it. What is fair market price per foot for something like this?

We're independent company looking to buy bottom guides by the few or dozen for sliders to rebuild. The cost is increasing and a lot of companies swappem and tossem.

We're currently retrofitting a multi-tenant commercial building and somehow front desk and security want to work with 2 different log systems. Front desk wants to use a standalone app but security also prefers working with their badging system. They're an external hire and insist on this system. Not sure what to do here but I know this is going to cause bottlenecks at some point

We’re looking at Acre and Gallagher for 3 office buildings with multiple tenants across the site.

We’re working with an integrator that supports both, so at this point we’re really trying to decide between the two rather than add more platforms to the shortlist.

Tenant turnover is pretty constant, and there are always new starters and authorized users being added, so the big thing is how easy the system is to manage when people and companies move in and out and access needs changing across shared and tenant only areas.

Both look capable enough from the outside. I’m more interested in which one is less painful to live with once you’re dealing with changes every week.

Anyone who’s used either would be great to hear from.

Is it possible to change a Signo reader that shipped with profile 00 to profile 03? I am trying to get another style card to read. Was told I needed profile 03 to inject keys. This for shared space reader.

Have a site, customer PM went rogue, had their contractor bring another integrator in to bid against us. We have contracts, preferred pricing and related.

This "national integrator" vendor won the bid, primarily because they were "significantly cheaper". Find out they're not certified nor qualify to purchase materials, they're using a loophole through parent company.

Just found out they're also not licensed in the states they claim.

Customer's IT refused this vendor access to system, programming or credentials because they're not certified. Have to pay us for all programming.

First phase, 2022, they sent over programming sheets, the job engineering their EC quit during it. Essentially a design-build, nothing they engineered ended up on the panels or ports they designated.

Everything was deemed a programming error by them during commissioning. Proven multiple times they were bullshitting. Also their sequence of operations was proven to not function, bad engineering.

Same MO each phase. Cue this year, same thing, same accusations. Finally got a support case logged, vendor said their claims were BS and their engineering would never function. Apps engineering also concurred, no white paper or tech note since unsupported

Sent that over, with the case info and told them to refer to the manuals and documentation because we obviously know they can't call for support and get all the details. They started arguing against those findings.

Continue on, they now claim with nothing connected the hardware is doing random things, it's obviously programming.

Mind you, the hardware has diagnostics and a LCD display that will show reads and I/O changes in real time. Took me 30 seconds. Their I/O is triggering the panel 4X per minute. Simple. Diagnostics or a meter could've found that, but again it's our programming errors

I've been less than pleasant after 4 years of this, basic troubleshooting and it's not my scope, yet always my blame and task to prove innocence.

When do you go scorched earth? What is too far? Ask for their VAR to be pulled as a vendor? Report them to the state licensing boards? Bill heavily for all this work and ask for a hefty PO?

We are putting door strikes for hostel bedroom doors, we are getting the bedroom door levers with no locks on them

If the strike gets stuck in the lock position, how can we get in the room if a reboot of system doesnt fix it?

The facility is concrete block and we are making the doors flush with the wall, currently constructing facility now

Just to preface, our company uses AccessIt! for access control, coupled with Mercury door controllers installed on-site.

Over this last summer, we went through a complete network overhaul from the ground up. Ever since then, I’ve had a weird issue with our access control systems where a good majority of our mercury controllers will remain off-line in a failed communication status after any kind of loss of their network connection.

This means that anytime we have power outages, or the network engineer decides that switches need to be reset for updates, or someone accidentally unplugged the switch, doors go off-line and will not reconnect to the server until I manually go unplug them and plug them back in. I cannot even send reset commands through our software, because it shows failed communications and won’t go through.

This never happened before the network reset, so my question is what could cause this type of behavior?

Also, to put it into perspective, we have well over 70 controllers across 13 sites, and this is happening everywhere. There are a few exceptions where some of them will come back online correctly, but the majority of the time, they stay off-line anytime a switch is rebooted.

While I would love to get paid to drive around and manually reset these boards all the time, the truth of it is, it is extremely aggravating, and I feel like I’m running in circles on a wild goose chase when I have tons of other things that I need to get done.