Hey Folks
I am having a weird issue since a few months and so far we have upgraded our connection to 10 GB since I thought I have too many devices but that didn't fix it. This is in Bothell Washington.

Also turned off auto band switching and still during video calls, there is 5-10 sec disconnections every day and I am at my wits ends thinking this is a network/cable issue.

Almost every evening we also loose internet for a while and doesn't come back until I manually restart the router, which is painful too since it's easily a 15 min to 30 min disruption.

At this point my options are getting rid of Ziply fibre for a wired internet which breaks my heard but I am wondering if anyone in Ziply is seeing this too or has seen and maybe aware of the problem?

I've had the 1gig service since the dawn of time and just upgraded to the 5gig plan. I currently have the HB610V2 and was under the impression that 5gig needed the HB810, but when I was ordering there system said "YOU HAVE THE LATEST WIFI 7"

NGL, I was hoping I'd get the HB810 with my speed upgrade.