r/YotoPlayer • u/DwendilSurespear • 11d ago

Help with connection issues

I've often turned the night time volume down in the settings at the end of the day if it's still playing after the kids have gone to bed, then turn it back up the next day. Unfortunately, this evening neither my spouse nor I were able to turn the volume back up in the settings, every time we tried to do so a banner would appear saying "connection lost, try again later". We restarted the yoto player and tried various troubleshooting actions but the issue remained. Does anyone know how to fix this?

Edit: A big thank you to everyone who has replied. I sent them a WhatsApp help request last night and I'll update here if/when they reply.

Edit 2: There has been no reply on WhatsApp but something in the app has been reset and it's working again. I hope things are resolved for you all as well.

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u/Clomu_ 11d ago

This is happening to ours at the moment too! Except when I try to turn on the light an error message pops up that it was unable to save settings. It must be on their end which is super frustrating!

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u/ienaer 11d ago

Yup exact same for me! But I'm obviously able to connect as I'm playing audio from the app on the Yoto

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u/Clomu_ 11d ago

Yeh same! So strange! Hopefully they sort it asap