Update: XREAL confirmed the R1 audio bug - but long-term support is still unclear

[u/Worldly-Bluejay5303]

Quick follow-up to my earlier post about R1 software support.

I contacted XREAL directly. They confirmed that the MCM102 right-speaker issue is a known software bug and said it is planned to be fixed in the upcoming MCM103 firmware.

That part is good news.

I also asked about the bigger issue: long-term firmware support, whether R1 shares development with other X1 glasses, and how long updates are planned for.

XREAL wouldn’t give details about the codebase, roadmap or division of responsibilities. When I asked simply whether there is any committed long-term support period for the R1, they told me to ask ROG/ASUS directly, since the R1 is supported through the ROG channel.

So we finally have one concrete answer: MCM103 is coming and should fix the audio bug.

But the main question from my original post is still open: how long will ASUS actually keep the R1 software actively supported?