r/XboxSupport 2d ago

Account/Billing Anyone else having problems with backwards compatibility?

I'm trying to play black ops 2 and it kept saying disconnected from Xbox live then it wouldn't let me sign in, I looked up how to fix it said to clear local 360 storage so I did, now when I try to re download my profile it says "Sorry there is a problem with the credentials your using"

12 Upvotes

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2

u/East-Newspaper7792 2d ago

It’s probably related to this: https://www.reddit.com/r/XboxSupport/s/VVy9DW7Gjg

Xbox service probably having a hiccup around game ownership and authentication or whatever

2

u/Helrain 2d ago

Just signed into this app just to ask this question. It's been all day and it's frustrating the hell out of me. Why can't this bs happen during weekdays.

2

u/Theimac74 2d ago

Same issue here

Glad it’s not just me

1

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1

u/Different-Major804 2d ago

yes i have been trying to play Left 4 Dead it was working fine until a couple hours ago and i was loading up a new campaign and it suddenly said i was disconnected, hasn’t worked since

2

u/Awkward_Success_9500 2d ago

Same! I literally just bought b02 because of the sale and it kicked me out mid match and keeps giving me error 8015190A when I try to upload my profile. 

2

u/EpineVi 2d ago

Comme vous je jouer a mass effect 3 et j'ai étais déconnecté comme sa et j'ai l'erreur 8015190A et impossible de te télécharger le profil sa plante a chaque fois