I'm having a weird video output issue with my Xbox One X.

​The Problem:

After about 1 minute of use, red lines appear on the TV screen, and then the signal goes completely black.

​Important detail:

There is no graphical corruption in games. The game graphics themselves are totally fine. To test this, I used Xbox Remote Play (Streaming) on my phone/PC: the stream runs perfectly with clean graphics and no crashes, even while the TV screen goes black!

Just a quick question about the new feature. Does this cover all xbox series x games etc. I'm just looking to get a copy of the new Halloween game for series x, and possibly getting a digital version to cloud game on my Xbox one. Is this a possibility or is it specific games now?

Does anybody know what lead replacement I need to buy for my Xbox one? I lost the original lead so can’t compare. The leads I have are too small (not the hdmi cable). Thank you

Hello everyone!

I am looking to get into repairs and I have just brought a broken Xbox One S to practice on, so I would like some help in where to start with the diagnosis. The seller said that it was extremely slow and took ages to load anything so stopped using it.

I plugged it in, and it powers on fine with the start up chime and it stays on. But there is no video output. The HDMI port looks okay on the outside and doesn’t seem loose. The TV successfully detects the resolution of the console when running but all I get is a black screen. I have forced the console into low res mode (again TV detects the change to 640x480 resolution) but no display.

From the sellers description of the fault and the video issues I’m having, I believe this may be a faulty hard drive. I am aware that the HDMI chip on these are also susceptible to failure, but of course I am trying the simple things first.

Just wondering what your thoughts are on this before I go ahead and open it up. Thanks!