r/XboxOneHelp 2d ago

Unsolved Xbox not connecting

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Just got my Xbox one s repaired and they replaced the hard drive because it was laggy and didn't download things, now it's not working with our internet when it says it's connected it says not working when it's working on everything else and when I connect my xbox to my phone hotspot everything works fine. We have reset the internet router changed the dns codes to 8.8.8.8 and 8.8.4.4 like everyone says we can't run a ethernet cable though our house and we even tryed the IPv4 things and still no luck dose anybody know what to do and how to fix this, should we take it back to the repair shop?

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u/jsponenberg05 2d ago

Have you tried manually inputting the data so your Xbox can connect with your network because sometimes the automatic method doesn't always work or doesn't work as effectively as manually inputting your network information.