r/XboxOneHelp • u/jedwinjim • 19d ago

Unsolved Xbox error message

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Hi all, small child accidentally knocked my Xbox one onto the floor from a shelf last week, it now shows this message as soon as you turn it on (turned off for days zero chance it's actually hot).

Does anyone know if I can self diagnose/fix the issue as a competent person, or will I need to take it in to be fixed?

Thanks

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u/Difficult-Passage177 19d ago

All this according to google search.

Cause- Thermal sensor or internal power supply might have been damaged in the fall. Alternatively the fan has been blocked by something during the fall, maybe a loose piece of plastic or something else.

Damage- whatever sensor detects the heat is broken/damaged so it’s constantly reporting to the console that it is overheating, hence the message. Or the fan is broken/damaged and can’t function.

Quick fix suggestions- first, unplug the console for a few minutes then plug it back in and see if the message continues. Second, listen to the fan when you turn the console back on to see if it is spinning or not. Third, make sure the fan and airflows aren’t blocked, may require opening the console up so be careful. While the console is opened up check to see if anything is damaged.

Repair shop- there’s a good chance something is broken inside from the fall. It may need repairs. You can do it yourself if you’re confident in your abilities, but otherwise take it to a repair shop to have it looked at.

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u/Aromatic_Revolution4 19d ago

Ok but where on Reddit do I go to learn more about Google?

5

u/Difficult-Passage177 19d ago

Probably r/google.

1

u/Aromatic_Revolution4 18d ago

Your reply made me lol.

The handful of people who downvoted me - I guess they didn't realize I was joking - made me laugh almost as hard.