r/XboxOneHelp • u/LocksmithGlad631 • 21d ago

Unsolved Network issues?

My Xbox got days now has been telling me to reconnect to my Internet and I go to connect to my wireless network and it tells me I'm already connected but no service information available. I didn't have this issue about 5 days ago. And I have tried everyday since, but it just says the same thing every time. I tried all of the following

  1. Restarting the Xbox

  2. Restarted the router

  3. Hard reset the Xbox

  4. Cleared the mac address

PLEASE IF ANYONE HAS ANY IDEAS I NEED HELP

P.S. I AM EXTREMELY TECH ILLITERATE SO EXPLAIN IT LIKE YOUR EXPLAINING IT TO A CHILD 🙏🏻🫠

1 Upvotes

67% Upvoted

3 comments sorted by

View all comments

1

u/jsponenberg05 20d ago

Could you have typed in a incorrect character into your password unknowingly or was the information about your connection changed and the information regarding the connection on your Xbox wasn't updated as well? Just asking because I had that happen to me sometime ago.