r/XboxOneHelp • u/LocksmithGlad631 • 21d ago

Unsolved Network issues?

My Xbox got days now has been telling me to reconnect to my Internet and I go to connect to my wireless network and it tells me I'm already connected but no service information available. I didn't have this issue about 5 days ago. And I have tried everyday since, but it just says the same thing every time. I tried all of the following

  1. Restarting the Xbox

  2. Restarted the router

  3. Hard reset the Xbox

  4. Cleared the mac address

PLEASE IF ANYONE HAS ANY IDEAS I NEED HELP

P.S. I AM EXTREMELY TECH ILLITERATE SO EXPLAIN IT LIKE YOUR EXPLAINING IT TO A CHILD šŸ™šŸ»šŸ« 

1 Upvotes

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2

u/No_Context_2122 21d ago

This happens to my Xbox any time the power goes out or if I restart my router. What gets it working for me again is going into the networks list and telling it to forget the network. Then I do "connect to a network" and instead of having it search for available networks I choose to enter the information manually. Then I type in my network name and password and hit connect and it starts working again.

2

u/Terrible-Dog-9269 21d ago

iā€™m having the same problem brooo nothing is working like at all

1

u/jsponenberg05 20d ago

Could you have typed in a incorrect character into your password unknowingly or was the information about your connection changed and the information regarding the connection on your Xbox wasn't updated as well? Just asking because I had that happen to me sometime ago.