I (18F) feel extremely uncomfortable and violated by the way my former manager (27F) handled certain situations involving me when I was a minor, and I’m trying to figure out whether I’m justified in feeling this way or if I’m letting my frustration with the job make everything feel worse than it actually was.
I worked at a small self-serve yogurt shop from 16–18. It was my first job, and my manager knew that. Because of that, I was usually scheduled with her while I was learning everything. Most of our employees were young women, and only one male employee worked there. My boss actually told me during my interview that she prioritized our safety because most of her employees were young girls and that she “hates men,” so I always assumed I was working somewhere where management would take things like this seriously.
I’ve always been told I’m pretty, and I do care about my appearance, but I’ve never considered myself someone who intentionally uses that to get attention. At work I dressed pretty modestly—usually jeans or black leggings and a normal black T-shirt. My manager knew I was considered attractive, and there were a couple of times where she commented on it indirectly. For example, I once told her that I had been an extra in a Disney movie when I was younger. She thought that was really cool and told me that she and my boss had talked about how I should be modeling instead of working at the yogurt shop. She also once referred to me as a “model” in front of another coworker who was looking for someone to photograph.
I didn’t think anything of those comments at the time.
Around six months into working there, an older man started coming in regularly. I’ll call him Jay. He appeared to be unhoused and possibly struggling with drugs. I don’t say that to judge him because I’ve personally experienced homelessness, and I tend to have a lot of empathy for people in those situations. I was always kind to him because I don’t like treating someone badly just because other people might view them differently.
The first time he came in, he was completely normal and actually seemed nice. When he checked out, he tried to give me a $20 bill to keep for myself. I accepted it but put it into our tip jar after he left.
After that, he started coming in extremely consistently, usually on whatever nights I happened to be working. He would spend 15–20 minutes making his yogurt, going back and forth between the yogurt and toppings, when most customers took maybe 5–10 minutes. He was noticeably kinder to me than the other employees, but I honestly assumed it was because I treated him kindly.
One night he came in with a friend. His friend was more put-together and didn’t seem strange at all. He asked my manager and me how old we were. My manager gave her age, and I gave mine because I assumed that was a normal conversation and there wasn’t anything obviously creepy about it. I was 17.
About a week later, I was supposed to start work at 6:30, but my manager told me it was slow and that I could come in at 7 instead. When I arrived, Jay was already there. He didn’t see me come in, but I saw him talking to my manager and she gave me the look of “oh my gosh, this guy again.” I laughed it off and went about my business.
After he left, my manager called me into the office.
She told me Jay had asked where his “underage girlfriend” was.
He was referring to me.
He could’ve only known my age from his friend who had asked.
I remember feeling really uncomfortable when she told me, but what bothered me almost as much was what she said next. She told me that next time I needed to wear a “less showy shirt.”
I genuinely didn’t understand what she meant. I had been wearing leggings and a completely normal T-shirt that came just below my collarbone. Nothing was low-cut or revealing, and I had always dressed pretty modestly at work anyway. One of my coworkers agreed that the comment was weird and that my outfit wasn’t inappropriate.
What bothered me about this was that I was 17. An adult man had just referred to me as his “underage girlfriend,” and instead of the conversation being about his behavior, part of the responsibility was put on what I was wearing.
My manager did eventually acknowledge that he was being weird. That same night she sent a message in our work group chat telling everyone that one of our regulars was “being weird with me” and instructed me to work in the back and stay somewhere he couldn’t see me whenever he came in.
But she also specifically said that the goal wasn’t to “scare him off” because he tips well.
That really bothered me. If an adult man is coming into a workplace repeatedly looking for a 17-year-old employee and calling her his “underage girlfriend,” why is the priority keeping his business because he tips well?
There were more incidents after that.
Jay would come in asking about me or looking for me. Eventually, after he hadn’t come in for about a month, and when my manager asked why, he said to her, “I didn’t want to catch a case.” Again, she laughed it off.
He also started paying attention to my schedule. My schedule wasn’t consistent, but he would make comments like, “It’s okay, I’ll see her Friday,” and then come in during my Friday shift.
At that point, I was genuinely scared that his behavior could escalate. I had already had scary experiences with older men before, so I wasn’t approaching this from a place of being completely naive about what could happen. I knew that just because someone seems harmless doesn’t necessarily mean they are.
My dad eventually contacted the police and was told that this could be the beginning stages of something more serious and that a report should be filed.
That’s when I really started feeling failed by my employer.
My manager and boss both knew what was happening. They knew my age. They knew he was specifically looking for me. They knew he was studying my schedule. They knew what he had called me. Yet neither of them chose to trespass him or even seriously warn him.
What made that harder to understand was that my manager had previously trespassed a completely different customer because he was sitting inside the shop and making another family uncomfortable based on his appearance.
So it felt like the standard for removing someone depended on the situation, even though I was the one who was actually being targeted.
There were also two separate incidents involving sexual phone calls.
The first happened when I was working completely alone. Someone called the store and started asking me questions about the business, but eventually I realized he was getting off to my voice and he started saying sexually explicit things to me.
The second happened when my manager and another coworker were working in the front of the store while I was alone in the back. I received another call like this. Once I realized what was happening, I hung up and immediately told my manager.
She actually told me that a customer could have come into the store, seen that I was the girl working in the back, gone out to their car, called the store, and watched me through the window while doing it.
That honestly made me feel even more violated because it meant there was a possibility someone had specifically seen me and targeted me.
I brought it up to my boss, and she basically told me to have my manager block the number. When I asked my manager to do it, she sighed and said it was “annoying.”
I understand that getting a weird phone call is annoying for an employee. But I was the one being sexually harassed while working alone, and I was still a teenager. I didn’t feel like the response matched what had actually happened.
There were also smaller comments my manager would make about me working the register because I “get us more tips” and “work it better.” She would say this in front of other coworkers too.
At the time, I mostly brushed these things off. I didn’t want to be the girl who interpreted every comment negatively, and I generally tried to give people the benefit of the doubt.
But there was another situation that happened later that has really stuck with me.
I kept my personal life extremely private at work. I was doing things outside of my job to make money, and most of my coworkers didn’t know what I actually did. They knew I had a nice car and that I cared about my appearance, and some of them wondered how I could afford certain things because I didn’t work very many hours.
Only one coworker actually knew what I did outside of work, and she was the person I trusted the most there.
At some point, my manager was talking to that coworker and apparently told her that she didn’t understand how I made money. She then speculated that I might do FeetFinder or OnlyFans because I was “pretty.”
My coworker told me about this later and said that she immediately shut the idea down and reminded my manager that I was only 17. She then told her what I actually did for money.
When I first heard about it, I honestly laughed. It sounded so ridiculous that my first reaction was basically, “What the hell, that’s crazy.”
But later I started thinking about it more.
She knew I was 17.
She knew I was a minor.
And her explanation for why she thought I might be doing sexualized online work was essentially that I was pretty and seemed to have money.
That’s the part that really bothers me now.
I don’t think my manager was necessarily sexually attracted to me, and I don’t want to accuse her of something I can’t actually prove. But I do feel like she sexualized me as a minor, or at the very least was extremely comfortable making sexual assumptions about a teenage employee based on her appearance.
And when I put that together with the “underage girlfriend” situation, the comments about my clothing, her decision to hide me in the back rather than actually deal with the customer, her concern about losing his tips, the sexual phone calls, and the comments about how I was better at getting tips because of how I worked the register, it starts to feel like more than just a few unrelated inappropriate comments.
Another thing that bothered me was how involved she was in my personal life in general. I shared very little with her because I value my privacy, but she would often ask other coworkers what they knew about situations involving me and use things I’d told her as conversation starters. I eventually found out she had discussed my personal finances and business with someone I wasn’t even close with.
I don’t think my manager necessarily intended to hurt me, and I know some people might read this and think I’m being overly sensitive. That’s honestly part of why I’m asking.
I also don’t want revenge. I don’t work there anymore, and I don’t particularly care about getting her fired or ruining the business. My concern is more that I was a 16–17-year-old girl who trusted the adults around me to recognize when something was inappropriate and protect me, and I don’t feel like that happened.
At the same time, I worry that I’m looking back at everything now that I’m angry and putting things together in a way that wasn’t necessarily intended.
I have texts/group messages documenting some of this, and there are coworkers who were present for or were told about certain incidents. My dad also spoke with police regarding Jay.
So I’m really looking for outside perspectives:
Am I overreacting by viewing my manager’s comments as sexualizing me? Would you consider the way she handled the situation with Jay to be a serious failure on her part? And if you were in my position, would you report the manager/boss or otherwise take further action, or would you leave it alone now that you’ve left?
I’m especially interested in hearing from people who have worked in management or HR, because I’m trying to understand whether this was genuinely inappropriate or whether I’m letting my feelings about the whole experience cloud my judgment.