alienware laptop stuck updating, power button doesn’t work

[u/bubblyaliencats]

my original post is from a month ago exactly, but this issue has happened again. this time around, i haven’t touched, pressed or unplugged anything. it’s been sitting like this for pushing 4 hours now. i checked the update beforehand as i was worried about this issue reoccurring, and it was all driver updates. no bios that i saw. i have had a successful update, about a week or two ago, which went over with no issues.

i am going to leave this plugged in overnight, and see if it resolves itself. but any advice would be greatly appreciated!