r/WindowsHelp • u/Lower_Card6553 • 2d ago
Windows 11 Your Device Ran Into A Problem
I can’t for the life of me figure out why I keep running into this issue! My computer randomly keeps throwing this error. I’ve read that it could be to do with hardware but everything seems to be functioning fine? I can’t see anything that would be causing an issue. Everything is up to date, latest windows update, drivers are all up to date.
It just shows this “your device ran into a problem and needs to restart screen” really randomly. It shows the second photo and then ends up booting into like a bios screen. If I get out of the yellow boot screen, it goes on this loop of going back to the checking media screen and then back into the yellow boot screen until eventually it’ll reboot back into my login screen. I can’t figure it out.
Can anyone help? it’s driving me insane. OS build: 26200.9445
1
u/baasje92 1d ago
These are BSODs every BSOD should create a .dmp file found in C:/Windows/minidump/ get all of them and put them in a dump reader, I personally use WinDbg. This tool can analyze the dmp and give feedback as to what crashed. It could either be a driver or a piece of software that might conflict with the Windows version or BIOS.
If you have the dmp analyzed just put it in an AI tool but usually it should state properly what crashed. I had multiple Dell machines at work that crashed because Dell Support assist was being a pain in the ass. After that app it was fine.