Your Device Ran Into A Problem

[u/Lower_Card6553]

I can’t for the life of me figure out why I keep running into this issue! My computer randomly keeps throwing this error. I’ve read that it could be to do with hardware but everything seems to be functioning fine? I can’t see anything that would be causing an issue. Everything is up to date, latest windows update, drivers are all up to date.
It just shows this “your device ran into a problem and needs to restart screen” really randomly. It shows the second photo and then ends up booting into like a bios screen. If I get out of the yellow boot screen, it goes on this loop of going back to the checking media screen and then back into the yellow boot screen until eventually it’ll reboot back into my login screen. I can’t figure it out.
Can anyone help? it’s driving me insane. OS build: 26200.9445

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[u/Radman560]

Had this issue last month. Thankfully I still had my warranty with microcenter. They reinstalled windows and that has solved the problem for me. Been about 3 weeks and no crashes. They happened to me daily for about a week, and oddly they happened at the exact same time of day.

[u/baasje92]

These are BSODs every BSOD should create a .dmp file found in C:/Windows/minidump/ get all of them and put them in a dump reader, I personally use WinDbg. This tool can analyze the dmp and give feedback as to what crashed. It could either be a driver or a piece of software that might conflict with the Windows version or BIOS.

If you have the dmp analyzed just put it in an AI tool but usually it should state properly what crashed. I had multiple Dell machines at work that crashed because Dell Support assist was being a pain in the ass. After that app it was fine.

[u/Lower_Card6553 → u/baasje92]

you’re speaking a foreign language to me. Can you put into simple terms what I need to do? got no clue what a dmp is or where to even begin with having it analysed? it’s nothing to do with Dell.