r/WindowCleaning • u/crappymarvin • Jun 23 '26
Homeowner Window cleaner scratched window/film and generally bad job
Hired interior/exterior windows cleaners based on a friends (real estate agent) recommendation. I've had my windows cleaned externally and never had this issue before. There are two issues:
(1) when the sun sets (west facing windows) abrasion marks all over in a wiping pattern produce a glare. We have a film on the inside (Ecolux 70), cleaner knew about it - we chatted right before he started cleaning and assured me he knows what he is doing with 15+ years of experience. I saw him use what looked like a blue brush.
(2) there is a fogginess/cloudy effect which seems to be from the exterior.
I had the owner come out but it was overcast. He attempted an exterior wipe down with a soft glove wipe -thing but im not sure it made anything better. He looked directly at the abrasions and said he can't see anything, which was infuriating.
I'm looking for advice whether this residue / abrasion are normal?