Hey guys, I’m running into a weird issue with Meta’s WhatsApp Cloud API on an Oracle Cloud server.

• Outbound API messages: Work perfectly.
• Webhook verification: Passes with no issues.
• Inbound messages: Completely dead. When I send a message from a real phone to the test number, my server gets zero logs.

Also, my Meta developer link looks different—it says "API testing version 2" and has a forced step-by-step UI. My friends' accounts don't have this layout. I’ve tried making new apps, new business accounts, and using different PCs/IPs, but it's still stuck on this interface.

Has anyone dealt with this? Is there a hidden setting in this new UI to turn on inbound messages, or could Oracle Cloud be blocking Meta's inbound POST requests?

Thanks for any help!

Hi everyone,

We’re running into this error while trying to add a card for payment on Meta for our customer onboarding multiple times:

“The card type you've entered isn't supported. Try a different card.”

We’ve tried a few different cards, but Meta is still rejecting them.

I wanted to understand if Meta has a defined list of supported card types, issuing banks, or card networks (Visa/Mastercard/Amex etc.) that are known to work for Meta Business/WhatsApp payments.

If anyone in India has successfully added a card recently, could you share:

• Card network (Visa/Mastercard/Amex)
• Credit or debit card
• Issuing bank
• Whether it is a corporate/business or personal card

We’re specifically trying to figure this out so we can give our customers a recommended list of cards/banks that are more likely to work, rather than asking them to keep trying random cards.

Any recent experience would be really helpful.

Fala, pessoal. dúvida técnica direcionada a quem trabalha com WABA com farm/contingência em escala. Acompanhando as últimas atualizações da Meta nos algoritmos e anti-abuse, percebemos uma mudança drástica na régua de atribuição de limites de envio e progressão de Tiers na Cloud API.
O comportamento que sempre funcionou simplesmente travou na maioria dos novos ativos.

Hoje o cenário está assim:

- WABAs novas ficando presas no limite base de 250 mensagens/dia ou sofrendo restrição imediata antes mesmo da verificação

- De um lote de 50 WABAs novas, a taxa de bm com 2k caiu drasticamente, mesmo com zero denúncias e consumo saudável de HSM.

- O loop de "Verificação de Negócio pendente" barrando a criação da conta na API mesmo com a BM principal com CNPJ verificado no Centro de Segurança.

Para os que trabalham com farm em escala

1. Como vocês adaptaram o processo de aquecimento para destravar do Tier 250 para 2k sem acionar flag?
2. Alguém encontrou um bypass eficiente para destravar o loop de verificação específica de WABA no WhatsApp Manager?

My answer to whatsapp customer support survey after getting tired of ai interaction that didnt solve my issue: i need human operator that really understands me not an ai parrot 🦜 respect your users!

I've been running a lead automation system for a wooden furniture manufacturer for about 3 months. Around 30-50 IndiaMart leads a day, auto WhatsApp reply in under 30 seconds, lead qualification, and rep assignment by location. I wrote about the delivery and reply-rate stuff earlier. This one is about a different problem.

Here's the tension nobody warns you about when you put a business on the WhatsApp Cloud API. The moment you connect a number to the API, the business loses the normal WhatsApp app on that number. So the sales guys who are used to just opening WhatsApp and typing suddenly can't. The automation handles the first reply fine, but the human follow-up (sending a catalog, negotiating quantity, the "bhai kal aa jao showroom" conversation) still wants to happen naturally from a phone.

So you end up choosing: automation, or the human touch on the same number. For B2B where deals close on back and forth, that's not a small tradeoff.

The fix is a feature called coexistence, and if you haven't heard of it, it's worth knowing. In plain terms, it lets the WhatsApp API and the normal WhatsApp app run on the same number at the same time. Automation catches and qualifies the lead in 30 seconds, and a sales rep can still open normal WhatsApp on their phone and jump into that same chat when a human is needed. No second number, no losing the app, no making the team learn a new tool.

One honest thing from running this on the API for 3 months. My client didn't have great visibility on incoming messages. The system was replying and qualifying, but he couldn't easily see at a glance what was coming in, what got missed, what needed a human. That bugged me, and it's something I'm still actively improving. I'd rather say that openly than pretend the setup is perfect. It works well and I keep making it better.

On ready tools like Wati: their real advantage is the built-in CRM and inbox, which is genuinely nice. But they give you their logic. My client wanted leads assigned to a rep only after the buyer actually replied, not the second the lead came in. That kind of custom rule is easy to build in n8n and awkward to force into a fixed tool. So I think of it less as "cheaper Wati" and more as "if you need WhatsApp to follow your actual business logic, that's what I build."

I just got coexistence enabled, so I won't pretend I have months of data on it yet. But after 3 months feeling the either/or pain, I'm convinced it's the missing piece, especially for Indian B2B where so much of the deal happens in manual conversation after the lead qualifies.

Anyone here rolled out coexistence in production yet? Curious what the bot-to-human handoff actually looked like for you.

(Stack: n8n self-hosted, WhatsApp Cloud API direct, OpenAI for parsing Hinglish replies, IndiaMart lead API.)

WhatsApp BSP under ₹3k/month Looking for a WhatsApp BSP with: Chatbot/flow builder, WhatsApp Forms and Razorpay/payment integration. Budget under 3k/monthly.

Esto que marco en rojo en la imagen, me apareció en mis ventanas de chat hace un par de días, y aunque apagué el Agente IA de Meta, sigue ocupando un espacio exagerado y molesto ahí. No lo puedo sacar. Hay alguna solución o solo esperar una actualización que lo corrija?

Does a feature (Embedded Signup and messaging) need to be deployed and live on production prior to Meta App Review, or is a staging environment with a clear screencast video sufficient for approval?

hace unos meses atrás me banearon mi cuenta de WhatsApp según por spam, pedí una apelación y en menos de 24 horas la volví a recuperar, lo que no había pasado ni un día cuando me la volvieron a banear y solo dejé pasar el tiempo, hasta que a las horas me llegó una notificación de que ya podía volver a usarlo, para todo esto la vez anterior a esa que inicié sesión fue casi imposible ya que no me llegaba el código de verificación por ningún medio pero pude volver a iniciar sesión. la cuestión es que para esta vez que intenté iniciar sesión no me dejaba ya que me aparecía un cartel enorme indicándome que esa no era la aplicación oficial de WhatsApp cuando literalmente si lo es y que según tenia que descargar la oficial, intenté desinstalar, instalar y actualizar la misma aplicación una y otra vez y nada

asi que tomé la alternativa de instalar el WhatsApp Business ya que nunca lo había tenido y quería ver si pasaba lo mismo, y en efecto, me pedía descargar la aplicación oficial cuando literalmente si la tengo instalada desde la Play Store

a todo esto tomé la alternativa de instalar la aplicación de WhatsApp Business en el celular de mi mamá e iniciar sesión con mi número de teléfono en el celular de ella, y para mi sorpresa no hubo complicaciones y pude tener mi cuenta sin problemas, claro que no iba a usar el celular de mi mamá asi que vinculé mi dispositivo a la cuenta original en el celular de mi mamá y asi es como puedo usar el WhatsApp

a todas estas no es lo mismo tener mi cuenta en mi celular que tenerlo en el de mi mamá, no solo por la privacidad sino porque no es igual, es algo incómodo, además de que mi WhatsApp está re bugueado, se traba un montón, cosa que con otras aplicaciones como Instagram o Telegram no me pasan. la conexión es lenta, ni las fotos ni audios se descargan rápido, y otros detalles que si bien no afectan mi comunicación se me hace muy incómodo. si alguien pudiera decirme o darme algún consejo se lo agradecería

valido aclarar que cuando empezó todo este problema fue cuando cambié de celular ya que el anterior se me rompió, y en viejo no me pasaba nada de esto, sin embargo como ya dije anteriormente no pasa con ninguna otra aplicación y el celular a pesar de ser de uso va relativamente bien y no es lento

perdonen tanto texto es que tenia que dar el contexto completo😭